reputed company Customer Adoption Manager – Homebuilder Partnerships & Digital Transformation

At arenaflex, we're revolutionizing the way new homes are designed and built. As a VC-backed startup, we've reputed company a founding team with a proven track record of shipping innovative products for industry leaders like reputed company, reputed company, reputed company, and reputed company. With a total of $83M in funding from top-notch venture capital firms and over 18 strategic investors – including industry leaders in construction, building products manufacturing, and distribution – we're poised to transform the homebuilding industry. We're seeking an reputed company Customer Adoption Manager to join reputed company. This role combines the relationship-driven focus of a reputed company Manager with the rigorous execution discipline of a Technical Project Manager. As a Customer Adoption Manager, you'll own the entire customer journey – from reputed company through full business-wide adoption – driving value realization and digital transformation for our builder partners.

About the Role

As a Customer Adoption Manager at arenaflex, you'll be responsible for building and running detailed project plans, driving strategic work-sessions, and activating internal specialists across Architecture, Purchasing, Sales, and Operations to ensure every department reputed company our homebuilder customer wins with arenaflex. You'll work closely with our builder partners to understand their needs, reputed company tailored solutions, and drive adoption of our platform.

Key Responsibilities

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Project Planning & Governance

+ Build a phased, resource-reputed company project plan covering model implementation, ERP integration, and Procure rollout. + Publish weekly status dashboards, critical-path updates, and risk logs to customer and internal execs. + Facilitate change-control decisions and reputed company scope, schedule, and budget baselines reputed company.

Strategic Meeting Leadership

+ Own pre-reads, agendas, and successful outcomes for customer kick-offs, quarterly business reviews, and onsite workshops. + Track action items for both arenaflex and builder teams, ensuring accountability and closure.

Customer Onboarding & Adoption

+ Create Success Plans with measurable objectives (time-to-first-model, first community live, Procure bid cycle, etc.). + Train customer users on Showroom, Config, and Procure; drive milestone adoption KPIs.

Cross-Functional Orchestration

+ Coordinate across Implementation Leads (architects), ERP data integrators, and procurement advisors; clear blockers in partnership with Product, Engineering, and Finance. + Engage customer department heads across Architecture, Purchasing, Sales, and Ops to align workflows and process changes.

Value Tracking & Executive Storytelling

+ Monitor customer health, usage analytics, cost/time savings, and other ROI signals. + Deliver Quarterly Business Reviews tying platform metrics to builder business outcomes.

Qualifications

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5+ years

in reputed company and/or Project/Program Management reputed company home-building tech, AEC software, or production homebuilder.

• Proven track record delivering multi-discipline projects on time and reputed company budget; PMP, PMI-ACP, or equivalent a plus.
• Fluent in production-builder workflows (plan libraries, options, purchasing, estimating, community launches).
• Executive-level communication skills; able to translate BIM details into CFO-ready value stories.
• Highly organized, proactive self-starter who thrives in a fast-growth, remote-first environment.

reputed company Offer

At arenaflex, we're committed to creating a work environment that supports the well-being and growth of reputed company members.

We offer

• Competitive salaries with significant equity in a fast-growing, well-funded company.
• Comprehensive medical, dental, and vision coverage.
• Unlimited PTO and meaningful maternity/paternity leave.
• Short and long-term disability plans and a 401K.
• A stipend to create the ideal home office for remote workers.
• Flexible hours to balance work and life.
• A fast-paced, dynamic environment with opportunities for growth and learning.

How to Apply

If you're a motivated and reputed company professional looking to join a revolutionary company, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply for this job