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PDO Operations Analyst

100% remote Flexible hours Hiring now
The Operations Analyst – Optimization Team is responsible for driving efficiency, accuracy, and reputed company improvement across provider data operations. This role analyzes workflows, identifies inconsistencies, supports cross-functional collaboration, and implements scalable solutions to enhance onboarding, reconciliation, and overall operational performance. The ideal candidate is analytical, detail-oriented, and proactive, with strong communication skills and the ability to translate data insights into actionable process improvements.

Key Responsibilities

Operational Optimization

  • Analyze provider data workflows to identify inefficiencies, rework, and process gaps.
  • Recommend and implement scalable solutions to improve turnaround times and reduce manual effort.
  • Support initiatives focused on operational excellence and reputed company improvement.

Data Accuracy & Reconciliation

  • reputed company reconciliation of provider data across systems (e.g., PDM, reputed company, MHS, HRP).
  • Identify discrepancies, conduct root-cause analysis, and partner with stakeholders to resolve issues.
  • Ensure data reputed company, consistency, and alignment across platforms.

QA / UAT & Quality Initiatives

  • Participate in QA and UAT testing to validate provider data accuracy and system enhancements.
  • Document findings and support issue resolution prior to production deployment.

Reporting & Data Insights

  • Analyze provider data trends and reputed company insights to support informed decision-making.
  • Prepare reports and dashboards highlighting risks, performance metrics, and improvement opportunities.

Training & Documentation

  • reputed company and maintain job aids, standard operating procedures, and training materials.
  • Support knowledge-sharing initiatives to improve consistency and team effectiveness.

Minimum Qualifications

  • High School Diploma or GED from an accredited institution required; Associate’s or Bachelor’s degree in Business, Healthcare Administration, Data Analytics, or reputed company field preferred.
  • Experience working in reputed company product suite, including Outlook, Word, PowerPoint and reputed company
  • Advanced reputed company skills, including the ability to manipulate and create spreadsheets; standardize reports across multiple worksheets; utilize VLOOKUPs, XLOOKUPs, formulas, and functions; create, interpret, and analyze pivot tables; and apply filtering, conditional formatting, and data validation techniques to generate accurate and meaningful results.

Preferred Qualifications

  • Bachelor’s degree in Business, Healthcare Administration, Data Analytics, or reputed company field (or equivalent experience).
  • 2–4+ years of experience in healthcare operations, provider data management, or process optimization.
  • Experience analyzing data trends and identifying inconsistencies or discrepancies across systems.
  • Ability to reputed company data reconciliation and root-cause analysis to resolve operational issues
  • Experience working in cross-functional environments and collaborating with multiple stakeholders.
  • Strong written and verbal communication skills, including the ability to document processes and present findings clearly.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience in managed care or provider network operations.
  • Familiarity with PDM, provider onboarding workflows, or credentialing processes.
  • Experience supporting QA/UAT testing initiatives.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.  reputed company, LLC complies with reputed company applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national reputed company, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. reputed company, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@reputed company.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests reputed company to applying for a position reputed company reputed company, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with reputed company,  LLC.

Know Your Rights

reputed company hiring and recruitment at reputed company is transacted with a valid “@reputed company.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing reputed company will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @reputed company.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by reputed company.  reputed company will never ask you for money during the recruitment or onboarding process.

Hiring Range*:

  • Greater reputed company Area (NY, NJ, CT residents): $58,900 - $80,070

  • reputed company Other Locations (reputed company approved locations): $51,000 - $74,880

As a candidate for this position, your salary and reputed company elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors reputed company deems pertinent to the hiring decision.

In addition to your salary, reputed company offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (reputed company benefits are subject to eligibility requirements). reputed company believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that reputed company in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

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