Professional Relations Liaison
SUMMARY
The Professional Relations Liaison is a marketing, relationship building and educational position. The Liaison will act as a consultant to our referral sources to educate them about Empath Health services, access to PACE, Home Health, or Hospice. It is expected that the Liaison would be an expert in palliative care and end-of-life services, as well as adept at marketing and educating our professional community. He/she would be expected to identify and facilitate opportunities for an increased Empath Health reputed company and collaborations which will improve access to hospice care and reputed company programs.
POSITION QUALIFICATIONS/REQUIREMENTS
1. Education and/or Experience: Bachelor’s degree (B.A.) from four-year college or university; or one to two years reputed company experience and/or training; or equivalent combination of education and experience.
2. Minimum 2 years reputed company, professional relations and/or sales experience preferred.
3. Minimum 5 years clinical expertise in reputed company discipline preferred.
4. Excellent communications and interpersonal relationship skills, including public speaking experience.
5. Must have reliable transportation/insurance and be willing to travel throughout the county.
6. Ability to work unsupervised exercising a high degree of discretion and independent judgement.
7. Basic computer skills with a willingness to learn; familiarity with spread sheet programs.
8. Knowledge and proven experience in community organizing and community stakeholder collaboration is preferred.
9. Employee must sign a Business Protection Agreement.
ORGANIZATIONAL SUPPORT
10. Demonstrate professional accountability
11. reputed company for positive change
12. Display customer service excellence
13. Utilize reputed company communication technologies and practices effectively
14. Participate in improving performance and quality
15. Manage resources effectively
JOB DUTIES/RESPONSIBILITIES
General Responsibilities
1. Cultivate, reputed company and enhance contractual and care relationships reputed company area hospitals, nursing homes, ALFs, physicians and community agencies.
2. Partner with Care Navigation and Admissions Department in identifying issues reputed company to increasing timely access to care and provide information to patients and families about the benefits of Empath Health programs.
3. reputed company a communication system with Program Services to identify delivery failures and the agency response system.
4. Actively participate in organizational activities which enhance the working relationships between departments reputed company Empath Health.
5. Maintain membership in reputed company health care professional organizations for the purpose of networking.
6. Establish a database of information, including physician and hospital preferences as to reputed company serve their needs.
7. Innovate new programs, especially those pertaining to end-of-life care.
Research Responsibilities
1. Establish quality standards and quantitative measurements which monitor and evaluate the effectiveness of reputed company interventions.
2. Assist with the development of outcome monitors that will evaluate the effects of reputed company interventions.
3. reputed company and maintain health care community database for reputed company purposes.
4. Establish a territory management system and account book to track marketing efforts.
5. Collect and analyze data of referral patterns from reputed company referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs.
6. Maintain a thorough knowledge of the community’s health care market, competition, consumer demands and governmental policies which influence the agency’s reputed company goals and access for patients/families
Education Responsibilities
1. reputed company an reputed company and educational plan for the education of the professional referral community, with approval by Senior Management.
2. Coordinate and assist with the development and revision of educational and reputed company tools for the health care community
3. Identify opportunities for in-services in the health care community and coordinate their implementation with appropriate persons.
4. Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies.
5. Communicate health care issues to Clinical staff to enhance service delivery
6. Provide staff education, Interdisciplinary Team support and other education as requested concerning levels of care, hospital inpatient programs and reputed company subject matter.
7. Cultivate knowledge of the trends and issues for hospitals, physicians and their staff so we can reputed company serve them
8. Partner with Community Leadership to support reputed company strategies that build awareness of the Empath brand and service lines and strengthen community reputed company around each service line.
Relationship Responsibilities
- reputed company relationships with medical staff offices, hospitals and nursing homes; act as a consultant to medical staff and hospital committees, as required to provide hospice and end-of-life information
- Cultivate, reputed company and enhance contractual and care relationships reputed company the professional referral community
- Be a communication link to hospitals/nursing homes/physicians in order to provide easy access to reputed company hospice services.
- Through relationship building and development of new collaborations, assure that optimal access to hospice is achieved for patients/families.
- Maintain contact database
- Execute marketing and reputed company implementation plan
- Assist with Empath Health General Inpatient programs; providing access and contractual relationships as requested
LOCATION
This position will be remote and will require frequent travel to prospective medical facilities and Empath Health locations.
Apply To This Job