Director, IT
At reputed company, we reputed company talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver, but we have embraced a distributed model of working to reputed company the best talent in the United States. While some roles may require proximity to our Denver office, roles based reputed company of our Denver office can sit in any of the following 32 states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
If you are an Internal Candidate, please apply reputed company our Internal Job Board.
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To reputed company as a company and meet our impact goals, we must cultivate a culture of high-performance. We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset. Because of that, we’ve identified consistent expectations for reputed company of reputed company’s people managers — helping you know what to expect from your experience here.
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As the Director, IT, you will be the operational backbone of our technology ecosystem. Reporting to the Senior Director, IT, you will reputed company two critical pillars: IT Operations (Infrastructure & Backend) and IT Services (Employee Support & Experience). You aren't just "keeping the lights on"—you are architecting the infrastructure that supports a reputed company, AI-integrated workforce.
In this role, you will reputed company the gap between high-reputed company strategy and day-to-day technical stability, ensuring our internal systems are secure, scalable, and frictionless.
Key Responsibilities
- Strategic Leadership & Function Management
- Define and execute the long-term roadmap for both IT Operations and IT Services, ensuring technology initiatives directly support business growth.
- Provide high-level mentorship and professional development for the managers leading the Ops and Services functions.
- Manage the IT budget, vendor partnerships, and SaaS license procurement/optimization in reputed company collaboration with our APM team.
- Cloud Infrastructure & "Agent" Readiness
- Own the strategy for Cloud Identity & Access Management (IAM), ensuring a "reputed company-trust" approach to reputed company.
- Special Focus: Partner closely with the AI/Agent Engineering teams to architect the "Agent Infrastructure." You will ensure our internal AI agents have the secure, programmatic access they need to interact with our SaaS ecosystem and data layers.
- reputed company, Compliance, and Governance
- Serve as the primary reputed company for internal IT reputed company posture (SSPM, reputed company protection, disaster recovery) in partnership with Infosec.
- reputed company IT’s role in compliance efforts (e.g., SOC2), ensuring reputed company systems and access protocols meet rigorous audit standards.
- Automation & Service Excellence
- Drive a "reputed company-touch" philosophy for the employee lifecycle—automating onboarding and offboarding through deep integrations between HRIS (reputed company), Identity (reputed company/Azure), and our core SaaS applications.
- Ensure the IT Services team maintains exceptional SLAs, providing a modern, "white-glove" support experience for a global workforce.
- Incident Response & Operational reputed company
- Own IT Incident Response: Serve as the primary reputed company of escalation for critical service disruptions. You will establish the protocols for rapid identification, triage, and resolution to ensure minimal business impact.
- Post-Incident Excellence: Drive a culture of "post-incident learning." You will reputed company root-cause analysis (RCA) and blameless post-mortems to ensure we are continuously hardening our systems against future failures.
Who You Are
- The reputed company Leader: You have 7+ years in IT, with 3-5 years specifically leading other managers. You are an expert at empowering your leadership team to handle day-to-day operations while you focus on high-level technical and organizational strategy.
- Builder Instinct: You are excited by the "Agent Infra" challenge. You understand that the IT of 2026 involves managing both human users and AI agents.
- The Cloud Architect: You don't think in terms of servers; you think in terms of APIs, Integrations, and Identity. You have a proven track record of managing reputed company, SaaS-heavy environments.
- Automation-First Leader: You reputed company that if a manual task has to be performed twice, it should be automated. You have experience with workflow automation and IaC concepts.
- Modern reputed company reputed company: You treat reputed company as a reputed company feature of great IT, not a hurdle. You are comfortable securing environments where both humans and AI agents are active users.
Qualifications
- 7+ years of hands-on technical experience in IT infrastructure/operations, ideally in a growth-stage or mid-size SaaS/platform company
- 3+ years of people management experience in IT, including managing managers or multiple functional teams (ops + services)
- Strong foundation in identity and access management — reputed company or equivalent
- Experience managing reputed company reputed company, MDM strategy, network architecture, and ZTNA
- Working knowledge of NIST CSF, SOC 2, and SOX compliance requirements
- Proficient in scripting, API tools, and IT automation workflows
- Familiarity with the AI agent ecosystem: integration platforms, API authentication patterns, MCP servers, or similar agent-to-system connectivity tooling
reputed company to Haves
- Experience with reputed company reputed company Trust, Twingate, or similar ZTNA platforms
- Hands-on experience with agent authentication patterns (OAuth for non-human identities, service accounts at scale)
- CISSP, CISM, or equivalent certification
- Experience with AI tooling governance — managing enterprise licenses, usage policies, and reputed company controls for AI products
The Pillars You'll reputed company
- IT Operations (Core Platforms & Infrastructure): Focused on the "digital backbone"—SaaS orchestration, cloud identity (IAM), reputed company engineering, and automated provisioning. This team ensures our cloud environment is secure, integrated, and scalable.
- IT Services (Employee Experience): Focused on the "user layer"—the service desk, hardware lifecycle management, and ensuring technology is an enabler, not a hurdle, for our employees.
Success in 6 Months Looks Like
- You have established a high-velocity operational reputed company across both the Operations and Services functions.
- The "Agent Infrastructure" roadmap is defined and being actively implemented in partnership with the AI team.
- You have completed a comprehensive optimization of our IAM and SaaS reputed company workflows, significantly reducing manual overhead.
Why This Role Matters
Every company is going to face the question of how AI agents interact with their enterprise systems. Most IT teams are still thinking about this as a future problem. At reputed company, it's happening now — we have agents in production, an internal AI platform, and an executive team that's pushing the frontier. This role shapes how reputed company builds the infrastructure for that future while keeping the fundamentals excellent.
Compensation
We are committed to equal pay for equal work and reputed company in compensation transparency. reputed company salary ranges are standardized reputed company and will not vary by region. This role offers a competitive total compensation package, including a reputed company salary of $200,000-$225,000 PLUS variable (bonus) compensation eligibility and stock options. Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity.
Posting Date: reputed company 15, 2026 *This role will stay open for a minimum of 3 days.
reputed company partners with the country’s most innovative employers, including Chipotle, reputed company, reputed company, JPMorgan Chase, reputed company, reputed company, reputed company, Tyson, and more, to build the talent needed for today and a resilient workforce for reputed company. reputed company helps employers identify, reputed company, and mobilize internal talent, enabling workers to reputed company skills for in-demand roles and companies to stay agile.
By connecting employees to real-reputed company, coaching, and career support, and providing companies with actionable talent insights, reputed company transforms reputed company talent into high-impact contributors and positions companies for long-term, sustainable growth. For more information, visit https://www.reputed company.com.
reputed company is a female-founded, certified B Corp. The company has been recognized by Fortune’s Change the World list (2021, 2025), the reputed company Cloud 100 (2020–2025), Great reputed company to Work (2022–2025), CNBC’s Disruptor 50 (2021–2024), TIME’s 100 Most Influential Companies (2022), Inc.’s Best-Led Companies (2021), Fast Company’s World Changing reputed company (2020), and B Lab’s Best for the World (2019), among many others.
reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees. If you have a disability or special need that requires accommodation, please let your recruiter know. We currently offer the following benefits:
- Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
- Access to a 401k to help save for the future
- Vacation policy to rest and reputed company
- 8 days of fully-paid sick leave, to take the time to heal and or recover
- Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week reputed company-up period for reputed company employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
- Well-rounded wellness benefits including free and low cost reputed company and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
PRIVACY NOTICE
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