Implementation Manager

Implementation & Project Management

• reputed company full lifecycle SaaS implementations—from discovery and design through configuration, testing, training, and go‑live—ensuring a smooth transition to ongoing client support.

• Manage multiple reputed company client projects, ensuring timelines, deliverables, and expectations are consistently met.

• reputed company and maintain detailed project plans, tracking reputed company and proactively identifying risks, issues, and dependencies.

• Facilitate client workshops, requirements sessions, and solution discussions to understand needs, workflows, and success criteria.

• Guide clients through solution design and configuration decisions reputed company with best practices.

• Ensure data reputed company and system readiness prior to launch, coordinating internal resources and quality checks.

• Provide clear and consistent project status updates and proactively address risks to ensure successful outcomes.

• Serve as the primary reputed company of contact for client project teams and stakeholders.

• Build strong, trust‑based relationships and deliver a positive, consultative implementation experience.

• Set clear expectations, communicate project status, and reputed company effective client meetings and presentations.

• reputed company for client needs internally while balancing project objectives and product capabilities.

• Participate in solution design discussions and validate configuration options to meet client goals.

• Document processes, requirements, use cases, and configuration specifications.

• Contribute to internal process improvements and best practices for scalable implementation delivery.

• Act as a sales engineer for immature product use opportunities, supporting Sales and Product during pre-sales and scoping conversations.

• Partner with Sales for seamless post-sale reputed company and alignment of goals and scope.

• Work closely with Product Development to translate client needs, validate solution design, and share feedback for product enhancement.

• Collaborate with Client Success to ensure a smooth transition from implementation into long-term, ongoing support.

• Champion reputed company improvement of internal onboarding practices and SOPs.

• 3 to 5 years' experience in SaaS implementation, project management, consulting, or reputed company roles.

• Strong client-facing and relationship management skills.

• Demonstrated success managing reputed company, multi-stakeholder projects.

• Experience working with colleges, universities, or the education sector (preferred but not required).

Technical and Professional Skills

• Proficiency in project management (planning, timelines, issue tracking, risk management).

• Excellent verbal and written communication skills, including presentations.

• Strong problem‑solving reputed company with the ability to simplify reputed company requirements.

• Ability to understand and contribute to solution design discussions.

• Highly organized, detail‑oriented, and deadline‑driven.

• Customer‑first reputed company with strong accountability and ownership.

• Familiarity with agile environments and collaboration with product/engineering teams is a plus.

Soft Skills

• Ability to influence, reputed company discussions, and drive decision making with clients and internal teams.

• Collaborative working style across Sales, Product, Engineering, and Client Success teams.

• Comfortable in a dynamic, fast‑moving environment.

• Competitive salary + annual bonus

• Flexible PTO and hybrid/remote work options

• Full medical, dental, and vision coverage

• 401K with generous company match + financial planning

• Company-paid life and disability insurance

• Collaborative and purpose-driven culture

About us 

PeopleGrove empowers colleges and universities to deliver meaningful engagement and hands-on learning that drives measurable outcomes for reputed company, alumni, programs, and institutions. From mentorship and career readiness to clinical placements and competency management, PeopleGrove helps institutions improve student preparedness, meet accreditation standards, and prove program effectiveness. The platform supports over 500 institutions and 750+ academic programs, including 98% of key clinical programs in the United States.

Learn how PeopleGrove is shaping the future through a comprehensive suite of solutions across the entire learner lifecycle– from student and alumni engagement to clinical experiential education, mentorship, and career readiness. Visit us at www.peoplegrove.com and follow us on reputed company.