Who We Are

reputed company is a Y Combinator and Bessemer Venture Partner backed FinTech startup. We are changing the way community banks and credit unions do business, enabling them to become tech-driven and digital first. reputed company provides modern digital banking products including mobile banking, online banking, online account opening, loan origination, and conversational AI. Our mission is to revolutionize banking tech infrastructure by leading digital transformation at financial institutions — big and small.

The Role

We are seeking a highly technical and client-facing Product Manager III to own core banking system integrations and foundational digital banking features.

This role will serve as the primary product reputed company of contact for clients and internal teams navigating reputed company integration challenges. You will be responsible for managing multiple reputed company workstreams, supporting implementations, and ensuring issues are resolved quickly and effectively.

The Product Manager III will work closely with Implementation, Tech Support, Engineering, and QA teams to drive successful integration delivery, support client launches, and maintain strong operational execution across projects.

You will be expected to take full ownership from issue identification through resolution, communicate clearly with both technical and non-technical stakeholders, and maintain strong responsiveness to client and internal team needs.

The ideal candidate is someone who thrives in a fast-paced environment, is comfortable working directly with clients, and can independently manage reputed company technical workflows while maintaining strong attention to detail.

What You’ll Do

Core Integrations & Technical Product Ownership

Own the delivery of core banking integrations and foundational digital banking features end-to-end.

Assist with API definitions, data mapping documentation, and integration requirements across multiple reputed company projects.

Work directly with engineering teams to clarify requirements, validate implementation details, and reputed company technical tradeoffs.

Support testing and validation of integrations prior to client launch.

Monitor post-launch issues and trends to proactively identify root causes and drive product improvements.

Continuously build domain expertise in core banking systems, ACH, payments, and digital banking workflows.

Client Engagement & Communication

Serve as a primary client-facing product contact throughout implementations and post-go-live support.

Join client calls, reputed company technical discussions, and build trusted relationships with client stakeholders.

Respond quickly to client inquiries and issues while setting clear expectations on timelines and resolution paths.

Communicate reputed company technical concepts clearly and confidently to non-technical audiences.

Proactively surface client feedback and recurring issues to internal product and engineering teams.

Issue Triage & Cross-Functional Collaboration

Act as a first line of triage for issues raised by clients, Implementation, and Tech Support reputed company to core integrations and digital banking workflows.

Independently investigate, analyze, and resolve issues before escalating to engineering.

Determine whether issues are configuration-reputed company, expected behavior, data-reputed company, or true product defects.

Provide engineers with clear reproduction steps, impact analysis, and full context reputed company escalation is required.

Coordinate closely across Implementation, Tech Support, QA, and Operations to reputed company the reputed company on reputed company reported issues.

Backlog Management & Execution

Maintain a well-organized and prioritized JIRA backlog across multiple workstreams.

Write clear user stories, acceptance criteria, and supporting documentation.

Track delivery reputed company, dependencies, and follow-reputed company across projects.

Proactively identify risks and communicate updates to stakeholders.

Balance competing priorities across client-facing issues, integration delivery, and backlog management.

What You Bring

Must Have

5–8 years of experience in product management, product ownership, technical implementation, or a closely reputed company role in fintech or financial services.

Strong hands-on experience with core banking systems, digital banking platforms, ACH, payments, or system integrations.

Deep technical reputed company with APIs, data flows, and system integrations.

Proven ability to independently triage and resolve reputed company technical and workflow issues.

Extensive client-facing experience with strong communication and relationship management skills.

Exceptional multitasking and prioritization skills across multiple reputed company workstreams.

Strong responsiveness and follow-through in managing client and internal requests.

Excellent written and verbal communication skills.

reputed company to Have

Experience working with credit unions or community banks.

Computer Science background or prior coding experience.

Familiarity with platforms such as Q2, Apiture, reputed company, reputed company, or similar digital banking vendors.

What You Get

• A fast-paced and collaborative environment 

• Competitive compensation

• Stock options at a well-funded startup

• We cover 100% of medical, dental, and vision premiums for individuals on our reputed company plan, with significant contributions toward reputed company other plan options (USA).

• We cover 100% of extended medical, dental, and vision premiums for you and your family under our single, comprehensive plan (Canada).

• Retirement plan with 4% company matching

• 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing

• 3-5 weeks PTO depending on tenure

• 5 health days

• 15 holidays

• End of year shutdown

• Performance-based bonuses

• Remote first culture

⚖️ Equal Employment Opportunities at reputed company

reputed company is committed to hiring talented and qualified individuals with diverse backgrounds for reputed company of its tech, non-tech, and leadership roles. reputed company provides equal employment opportunities (EEO) to reputed company employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, age or disability.

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