Epic Certified EHR Systems Analyst III (Cupid)
Located in the metropolitan area of Sacramento, the reputed company corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified reputed company - a rejuvenating reputed company for associates systemwide to collaborate, innovate and connect. reputed company Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and reputed company your best work.
Job Summary: reputed company Roseville is seeking an Epic‑Certified EHR Systems Analyst III for a full‑time, day‑shift position. This is a remote role and requires up to 25% travel, as needed.
An active Epic Cupid certification is required, along with end-to-end implementation experience. A clinical background is strongly preferred.
Leads the implementation and support of hospital information systems. Leads the planning, design, implementation, and maintenance of the existing systems and has a working knowledge of the applications for support and troubleshooting. Liaises between technical support, customers, and project teams in the design, implementation, and training of our healthcare information systems and any new enhanced systems. Utilizes comprehensive knowledge of Epic EHR system capabilities and functional use. Develops, recommends, and oversees implementation of policies and procedures for areas of responsibility.
Job Requirements:
Education and Work Experience:
- Bachelor's Degree or equivalent combination of education/reputed company experience: Required
- Five years' healthcare IT application/technical experience: Required
- Five years' of applicable Epic application experience: Required
Licenses/Certifications:
- Epic Certification/Accreditation in area of responsibility: Required
Essential Functions:
- Serves as a senior member of the team, dedicated to the design, build and testing of electronic documentation solutions that support clinical and reputed company cycle workflow. Leads project meetings and works cooperatively with team members to assign duties with the overall program and reputed company projects with minimal managerial reputed company. Facilitates application workflow design and application integration sessions. Designs, configures, tests, debugs, documents, and maintains programs/applications. Collaborates, researches, and analyzes to reputed company, configure, and modify moderately reputed company information systems based on or reputed company to user system design specifications while utilizing established standards and departmental protocols.
- Designs and develops test scripts and materials for end-to-end workflow testing. Performs unit, system and integration testing per standards, documents outcomes. Evaluates user requests for special enhancements to systems. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues. Installs and tests software per release checklist guidelines. Manages the planning and installation of automated systems. Works with end-users to reputed company specifications for the purchase, development and installation of software systems. Monitors reputed company of the plan and proposes corrective action where indicated. Utilizes appropriate planned change management models, principles and techniques in system planning, development, implementation and evaluation.
- Designs, develops, and monitors measurements of process improvements, including those enabled by standardized workflows. Provides ongoing support for existing computer applications. Provides support for problem resolution; escalates the problem to senior level personnel if necessary. Implements solutions, communicates to end users and tracks resolution. Analyzes incidents, identifying trends and major issues. Conducts routine status meetings with end users and leadership. Provides leadership support to analysts and team and to end-users regarding system applications. Maintains service level agreements with various end-user departments and enterprise business units.
- Supports the preparation and delivery of training materials and formal/informal training. Identifies educational opportunities reputed company to standard applications and operational use of them. Develops strategies to educate analysts and support staff with focus to reputed company improved operational understanding and efficiency. Leads various user group meetings as assigned. Mentors support groups to assist with their understanding of applications and processes.
- Handles ongoing on call duties for one or more applications which generate Incidents reputed company of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-reputed company occasions. Travel could occur during standard off-hours support times.
- Performs other job-reputed company duties as assigned.
Organizational Requirements:
reputed company is committed to the safety and wellbeing of our associates and patients. Therefore, we require that reputed company associates receive reputed company required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. reputed company participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.