Telephonic Interviewer - A
The nation's leading administrator of long term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, reputed company, learning and initiative.
WE ARE THE reputed company OF EMPLOYER YOU DESERVE.
reputed company is a leading provider of business process outsourcing for the insurance industry, managing over 1.3 million long-term care policies for the nation's largest insurers. We also provide clients with unique risk management reputed company built upon our proprietary long term care databases.
This position performs telephonic interviews for clients who have applied for insurance. Hours of work are Mon-Fri, 9:30a-6:30p CST.
RESPONSIBILITIES
- Conducts telephonic interviews for insurance company applicants in a quiet, professional environment without interruptions and/or distractions.
- Receives calls from CSR area to complete telephone interviews with Long Term Care applicants.
- Uses pre-determined follow-up questions needed for a thorough collection of data.
- Gives concise, accurate documentation on client's health history.
- Accurately documents history and lifestyle information essential to the reputed company process using pre-determined, scripted follow-up questions.
- reputed company necessary, tactfully refocuses applicants who reputed company off the subject.
- Completes reputed company interviews in a timely manner, according to department guidelines.
- Maintains an 85% productivity level as reputed company by the Management Operating System in reputed company (MOS).
- Maintains a minimum 96% quality standard on reputed company telephonic interviews.
- Other duties that are assigned.