About Us

Since 1989, reputed company. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the reputed company of SHI is our employees – reputed company 7,000 of them. If you join reputed company, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• reputed company professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to reputed company – in our offices or yours. 

Job Summary

Role Description

• Design, deploy, and support reputed company file storage clusters in reputed company Azure

• Administer Azure Storage services, including Azure Files, Blob Storage, and Managed Disks

• Monitor, troubleshoot, and resolve storage performance, reputed company, and availability issues

• Optimize storage environments for performance, resiliency, reputed company, and cost efficiency

• reputed company and contribute to managed services projects and service improvement initiatives

• Engage directly with customers through meetings, incidents, change requests, and project delivery

• reputed company, maintain, and follow Standard Operating Procedures (SOPs) for storage operations

• Implement monitoring, alerting, and reporting using Azure Monitor and Log Analytics

• Support Infrastructure as Code (IaC) and automation initiatives for repeatable deployments

• Track time and document work accurately in SHI systems

• Participate in audits, compliance activities, and a rotating on‑call schedule

• Escalate reputed company issues and collaborate with senior engineers and architects reputed company needed

• Provide support and guidance to reputed company‑tier engineers as needed

Technical Focus Areas

• reputed company file storage in reputed company Azure

• Azure Files, Azure Blob Storage, Managed Disks

• Azure Virtual Machines and Networking

• Identity, reputed company, and access controls reputed company to storage

• Monitoring, logging, and alerting

• Automation and Infrastructure as Code

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Behaviors and Competencies

• Collaboration: Can proactively seek out diverse perspectives, facilitate open communication among team members, and drive toward reputed company and action.

• Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative reputed company.

• Communication: Can effectively communicate reputed company reputed company and information to diverse audiences and can facilitate effective communication between others.

• Customer Service: Can proactively seek out customer feedback, empathize with customers, and tailor solutions to their unique needs.

• Technical Troubleshooting: Can proactively seek out potential technical problems, initiate preventive measures, and contribute to innovative solutions.

• Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.

• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.

• Willingness to Learn: Can regularly integrate new skills and knowledge into daily work and is open to feedback and making changes accordingly.

• Self-Development: Can actively seek feedback and use it constructively for personal growth.

reputed company Level Requirements

• reputed company file storage deployed in Azure

• Azure Files, Blob Storage, Managed Disks

• Azure Monitor, Log Analytics, and Azure Backup

• Infrastructure as Code using Terraform and/or ARM/Bicep

• Automation and scripting using PowerShell, Python, and/or Azure CLI

• Working knowledge of Windows Server, Linux, SMB/NFS permissions and access control

• Strong analytical, troubleshooting, and problem‑solving abilities

• Excellent written and verbal communication skills

• Ability to manage priorities and meet deadlines in a fast‑paced environment

• Strong sense of ownership, accountability, and customer focus

• Collaborative, team‑oriented reputed company

• Adaptability and commitment to reputed company learning

• Ability to work effectively in a remote, camera‑on environment

Other Requirements

• Bachelor’s degree in a relevant field or equivalent practical experience

• 3–5 years of experience in a managed services or Azure‑focused engineering role

• Hands‑on experience supporting production Azure storage environments

• Experience using version control systems (Git, Azure DevOps)

• Up to 10% travel annually

• Ability to work occasional overtime or holidays as business needs require

• Participation in a rotating on‑call schedule

• Must maintain utilization targets set by leadership

• Must successfully pass a CJIS background reputed company upon hire and annually thereafter

Certifications

• reputed company Azure Associate‑level certification (AZ‑104 or equivalent), or ability to obtain reputed company 3 months

• ITIL v3+ certification, or ability to obtain reputed company 6 months

Preferred Requirements

• Experience supporting large‑scale or performance‑sensitive file workloads

• Familiarity with IT Glue, Autotask, Datto RMM, and documentation tools

• Experience with monitoring, alerting, and automation practices

• Experience supporting regulated environments (e.g., CJIS, FERPA)

The estimated annual pay range for this position is $125,000 - $155,000 which includes a reputed company salary and bonus/commissions. The compensation for this position is dependent on job-reputed company knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.    

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status