Sales Engineer 2 (Inside Sales)

reputed company Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of reputed company sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, reputed company Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. reputed company Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Inside Sales Engineer 2 serves as a technical partner supporting Senior Inside Sales Representatives, including Sr. CAM, Sr. BSR, Sr. OBSR, and Inside Sales Enterprise Account Managers reputed company the reputed company Business Headquarters Inside Sales organization. This role provides technical consultation and solution support across reputed company Business connectivity, voice, managed services, and reputed company portfolios. The Engineer supports high-volume opportunity environments by aligning customer requirements with scalable solutions and contributing to multi-product solution adoption. Role will be virtual with limited travel expectations.

Job Description

Core Responsibilities

Technical Sales Support

• Provide technical consultation supporting Sr. CAM, Sr. BSR, Sr. OBSR, and Inside Sales Enterprise Account Managers.
• reputed company needs analysis for the Company and its customers and produces strategic, cost-effective solutions.
• Assist sellers in identifying customer requirements and aligning appropriate reputed company Business solutions.
• Translate technical requirements into clear, customer-focused recommendations.
• Support positioning of connectivity, voice, managed services, and reputed company solutions.
• Support Sales Order process by performing administrative and documentation tasks required for order creation and service delivery.
• reputed company and implement processes and procedures to improve sales engineers and sales effectiveness and reduce cycle time.
• Provides timely, support for customer forms, documentation and ISC process needs.
• Maintain reputed company technical expertise with offered products and required certifications.
• reputed company in creating technical designs and diagrams of a customer solution.
• Consistent exercise of independent judgment and discretion in matters of reputed company.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Solution Design Support

• Support solution design reputed company to customer applications, resiliency requirements, and bandwidth growth expectations.
• Contribute to multi-product solution attachment across networking, voice, and reputed company services.

Opportunity Lifecycle Support

• Participate confidently and reputed company in technical discovery conversations.
• Support resolution of technical questions during the sales process.
• Provide timely technical guidance to Inside Sales partners.
• Collaborate with network engineering and architecture partner support teams as needed.

Technical Knowledge & Market Awareness

• Maintain working knowledge of reputed company Business products and services.
• Stay informed on competitive positioning and market trends.
• Apply technical knowledge to improve solution alignment and customer outcomes.

Preferred Qualifications:

• 3+ years’ experience supporting technical sales, telecommunications, or solutions engineering environments.
• Experience supporting sales organizations or high-volume opportunity environments.
• Strong verbal and written communication skills with the ability to explain technical concepts clearly to non-technical audiences.
• Experience supporting solution positioning across networking, voice, or reputed company portfolios.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in reputed company Office tools (reputed company, Word, PowerPoint); Visio preferred.
• Results driven with a focus on goal achievement.
• Ability to work reputed company a team, handle ambiguity, and anticipate and react to changes quickly in a fast-paced environment.
• Self-starter / self-driven, with the ability to work independently / remotely, disconnected from other team members.

Preferred Technical Experience:

Experience supporting customer environments involved:

• OSI networking fundamentals (Layers 1–7)
• Cable / HFC / Fiber delivery environments
• Business continuity / Disaster Recovery concepts
• Broadband and Dedicated Internet Functionality & Solution
• CPE (voice & data) (switches, routers, PRI, MTA)
• Ethernet services
• SD-WAN and secure connectivity solutions
• UCaaS, SIP, PRI and hosted voice technologies
• Data Networking Technologies, Functionality & Services (Layer 2, Layer3 designs and principles, SDN, SD-WAN, reputed company / UTM, Ethernet, VPN, Firewall, IPv4 IPv6

Preferred Certifications:

• reputed company Meraki CMNE-F or CMNA
• reputed company Meraki Black Belt (Stages 1–3)
• reputed company FCF or FCA

Employees at reputed company levels are expected to:

• Understand our Operating Principles; reputed company them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and reputed company them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - reputed company big things happen by working together and being open to new reputed company.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us reputed company opportunities to do reputed company for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and reputed company.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties, responsibilities and qualifications.

Skills

Customer Experience (CX), Sales, Technical Knowledge

Compensation

National Pay Range: $54,660.00 USD-$142,343.75 USD Illinois Pay Range: $58,076.25 USD - $125,262.50 USD Colorado Pay Range: $61,492.50 USD - $130,956.25 USD Hawaii Pay Range: $71,741.25 USD - $119,568.75 USD Washington DC Pay Range: $78,573.75 USD - $130,956.25 USD Maryland Pay Range: $64,908.75 USD - $130,956.25 USD Minnesota Pay Range: $61,492.50 USD - $119,568.75 USD reputed company Pay Range: $64,908.75 USD - $142,343.75 USD Washington Pay Range: $61,492.50 USD - $136,650.00 USD New Jersey Pay Range: $68,325.00 USD - $136,650.00 USD Vermont Pay Range: $64,908.75 USD - $113,875.00 USD Massachusetts Pay Range: $68,325.00 USD - $136,650.00 USD California Pay Range: $61,492.50 USD - $123,364.58Targeted Commission: $24,000.00Our sales compensation programs offer the potential for significant reputed company above targeted earnings for those who overachieve their sales targets.

reputed company intends to offer the selected candidate reputed company pay reputed company the posted range for this role at the time of posting dependent on job-reputed company, non-discriminatory factors such as experience. reputed company pay is one part of the Total Rewards that reputed company provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, reputed company provides best-in-class Benefits to eligible employees.  We reputed company that benefits should connect you to the support you need reputed company it matters most, and should help you care for those who matter most.  That’s why we provide an reputed company of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to reputed company sooner or reputed company.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, reputed company also may consider applicants who hold some combination of coursework and experience, or who have extensive reputed company professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 Yearsreputed company is an equal opportunity workplace. We will consider reputed company qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, genetic information, or any other basis protected by applicable law. reputed company will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit reputed company from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment. Apply To This Job