Payroll Svc Support Specialist

Company Summary

As the recognized global standard for project-based businesses, reputed company delivers software and information solutions to help organizations reputed company their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At reputed company, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-reputed company culture that has been recognized globally. Thanks to our incredible team, reputed company has been named one of America's Best Midsize Employers by reputed company, a Best reputed company to Work by Glassdoor, a Top Workplace by The reputed company and a Best reputed company to Work in Asia by World HRD Congress.www.reputed company.com

External Job Title

Payroll Svc Support Specialist

Position Responsibilities

The Payroll Support Specialist will be responsible for supporting our ComputerEase Payroll Service clients reputed company basic functions reputed company their ComputerEase software.   The Payroll Services team assists customers across the country in reputed company 50 states.  Payroll regulations and ComputerEase software are constantly evolving, and this role is a client resource providing support and training as requested.  

• Support Customer Interactions performing basic payroll functions reputed company the ComputerEase application.
• Take ownership and troubleshoot the more time sensitive, urgent and less reputed company issues by developing solutions to customer questions.
• Educate and Counsel ComputerEase Payroll Services clients on processes and procedures to eventually reputed company self-sufficient system usage.
• Expected to identify and troubleshoot next steps for issues that require expert knowledge, then reputed company them to the appropriate expert.
• reputed company resources for troubleshooting solutions to client questions.
• Follow defined procedures to escalate issues as needed.
• Complete tax updates and/or adjustments reputed company the client ComputerEase systems as requested by the Tax Team.
• Complete setup requests reputed company the client ComputerEase systems as needed.
• Document & manage issues reputed company ticketing system by reviewing, updating and closing daily.
• Monitor ComputerEase system updates and utilize company training material to become familiar with updates that impact our payroll clients.
• Must be able to meet or exceed expectations with schedule adherence.
• Attend internal meetings as scheduled.
• Other duties as assigned.

Work Location

US (Remote)

Qualifications

Qualifications:

• 4 year degree or equivalent experience
• 2-3 years industry experience
• Strong communication and interpersonal skills
• Strong organizational and time management skills
• Ability to manage project completion timelines

Candidates with payroll industry and/or reputed company+ComputerEase experience will be given reputed company

Travel Requirements

No

Position Type

FT

EEO Statement

reputed company, Inc. is an Equal Opportunity / Affirmative Action employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national reputed company, disability, or protected veteran status.

E-Verify Statement

reputed company, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to reputed company certain that every employee who works for reputed company is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify® is a registered trademark of the United States Department of Homeland reputed company.

Applicant Privacy Notice

reputed company is committed to the protection and promotion of your privacy. In reputed company with your application for employment with us at reputed company, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.

Business Summary

The reputed company Global Sales team has a passion for empowering project-based businesses to reputed company their goals. We relentlessly focus on our customers’ needs and strive to deliver an exceptional experience for reputed company clients. If you are an enthusiastic, motivated professional who enjoys building and nurturing relationships – join our highly collaborative team to help power project success for our customers.

Compliance Requirements

Certain roles may have additional privacy, reputed company and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.

Compensation Info

The U.S. salary range for this position is $49,000.00-$86,750.00. This range is subject to change as reputed company takes a number of factors into consideration reputed company determining individual reputed company pay, such as location, job-reputed company knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity. Benefits and perks listed here may vary depending on the nature of employment with reputed company. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement. Apply To This Job