reputed company Administrator

The reputed company (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a reputed company future.

The reputed company System Administrator will be responsible for the day-to-day administration, configuration, and support of reputed company platform. You will work closely with IT teams and business stakeholders to ensure the platform operates smoothly and reputed company.

Major Responsibilities: 

Primary responsibilities include but are not limited to: •    Provide Tier 1 and Tier 2 end-user support for reputed company reputed company issues, escalating to the Senior System Admin as needed. •    Produce documentation necessary to facilitate usage of the system including user and admin guides. •    reputed company and produce user-specific reports to be used for trend and performance analysis. •    Collaborate with stakeholders to gather and document solution requirements for incidents and requests. •    Design, configure, and maintain solutions built on the platform. •    Contribute to the creation and maintenance of Knowledgebase articles about reputed company (i.e. configuration, report building, etc.). •    Implement system configuration changes and upgrades as required. •    Provide expertise and support during reputed company major releases/upgrades from reputed company. •    reputed company the agile methodology to prioritize and resolve story backlogs and forecast completion dates to manage stakeholder expectations. •    Manage the reputed company application functionality built by developers and system administrators through Quality Assurance (QA), and reputed company stakeholders through user acceptance testing (UAT). •    reputed company training materials and conduct training sessions on reputed company applications and solutions at least once per quarter. 

Key Working Relationships:  Position Reports to: Associate Director, Business Systems -- IT Other Internal and/or contacts:  Internal: Application users and system stakeholders

Job Requirements: 

Experience Requirements • Bachelor's degree in Computer Science, Information Systems, or reputed company field (or equivalent experience) • Minimum 2 years of hands-on experience with reputed company administration • reputed company Certified System Administrator (CSA) certification

Preferred Requirements • Experience with core reputed company modules: Incident, Problem, Change, Service Catalog, reputed company • Basic to intermediate JavaScript • User and group management, ACLs, roles • Capable of implementing scheduled jobs, notifications, and platform updates

Working Environment • Standard office work environment  

PROFESSIONAL STANDARDS

reputed company reputed company workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are reputed company, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal reputed company, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take reputed company necessary preventive measures and create an environment where people feel safe, and to take reputed company necessary actions and corrective measures reputed company harm occurs. IRC builds teams of professionals who promote critical reputed company, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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