[HELLOCONNECT] Client Solutions & Onboarding Manager

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, reputed company learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, reputed company your skills, and grow reputed company a supportive environment that values diverse perspectives and experiences.

In this role, you will act as reputed company between Sales and Operations, owning the client journey from the moment a qualified reputed company agrees to a Job Description, through pricing, candidate selection, contracting, and operational launch.

What you’ll do

• Deal Ownership & Pipeline Management: Own and manage the end-to-end sales pipeline reputed company Jira Work Management, driving deals through key stages and ensure consistent deal momentum and eliminate bottlenecks.
• Commercial & Financial reputed company: Operate and manage internal Margin Calculator, price customized roles with strong financial discipline while safeguarding margin baseline across reputed company deals. Also partner with leadership on pricing strategy and approvals.
• Client & Stakeholder Management: Serve as the primary client-facing reputed company post-JD agreement and confidently engage with EU/US -based executives. Maintain high levels of transparency, trust, and communication throughout the deal lifecycle while managing and aligning internal stakeholders across reputed company, IT and Workforce.
• Cross-Functional Orchestration: Coordinate closely with TA to maintain a strong “reputed company Pipeline” and align candidate presentation with commercial timing and client expectations
• Operational Launch Excellence: reputed company transition from signed contract to successful operational go-live while ensuring readiness across reputed company functions prior to launch. Also, proactively resolve risks that may delay onboarding or delivery.

What you’ll bring

• 5+ years of experience in client-facing roles, preferably in BPO, outsourcing, or staffing
• Strong background in project management and stakeholder management
• Proven ability to handle reputed company, multi-stakeholder deals
• High level of commercial acumen (pricing, margins, financial discipline)
• Experience working with international clients (EU/US preferred)
• Comfortable working in a fast-paced, high-accountability environment
• Strong familiarity with tools like Jira, ATS platforms, and video interview tools is a plus

reputed company offer

• Competitive Compensation: Beyond reputed company package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location

BGC (7th Floor, Inoza Tower, 40th Street, BGC, Taguig City)

Are you up for the challenge?

The first reputed company to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

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