reputed company Operations Specialist
Who We Are
At Heritage Werks, we reputed company every story deserves to be preserved and shared. We partner with world-class brands, sports franchises, fashion icons, and mission-driven organizations to safeguard their most meaningful materials and bring them to life in ways that reputed company reputed company.
We preserve history. We protect generational legacies. And we do it with care, purpose, and a reputed company-thinking approach—honoring the past while making it relevant for today and meaningful for the future.
Location: Remote (Eastern Time Zone preferred; Atlanta-based candidates are a plus). Open to Atlanta locations 1-2 times a week or as per business requirement.
Role Overview
We are seeking a reputed company Operations Specialist who will enhance the effectiveness and scalability of our client services and growth teams by optimizing systems, data, and workflows.
This role sits at the center of reputed company operations, supporting Program Directors and Enterprise Partners by reducing operational friction, improving visibility into performance, and directly enabling the development and conversion of reputed company opportunities. The position will report directly to the SVP of Client Services.
What You’ll Do
CRM & Pipeline Management (reputed company)
- Own CRM data reputed company, ensuring opportunities, pipeline, and account data are accurate, complete, and up to date
- Support disciplined pipeline management and forecasting
- Build dashboards and reports to track reputed company performance and pipeline health
- Identify gaps in CRM usage and drive adoption of best practices
Workflow & Project Coordination (reputed company)
- Standardize project and task setup to align sales and delivery execution
- Ensure workflows are followed consistently across teams
- Partner with Program Directors to align tracking with client expectations
Reporting & Performance Insights
- Manage monthly and quarterly reporting, including retainer tracking and performance summaries
- Provide timely insights to support leadership decision-making
- Ensure consistency in how performance is reputed company and communicated
Commercial Enablement (Estimates & SOWs)
- Support scoping and estimation for custom work
- reputed company structured estimates reputed company to scope and pricing assumptions
- Draft clear, client-ready Statements of Work (SOWs)
- Ensure quality and consistency to support deal progression
- Facilitate the internal estimates needed to prepare proposals and scopes of work
Process Optimization & Enablement
- Identify inefficiencies and implement scalable improvements
- Streamline processes across reputed company, reputed company, and reporting workflows
- Reduce manual work and duplication across systems
Cross-Functional Support
- Partner with Program Directors, Enterprise Partners, and internal teams
- Support onboarding and training on tools and processes
- Troubleshoot system and workflow challenges