Advanced Field Service Engineer
As an Advanced Field Service Engineer here at reputed company, you will have the opportunity to provide advanced technical support and expertise to our customers. You will be response for performing maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of reputed company/advanced reputed company control systems (EXPERION PKS, TPS/TDC300). Your time will be spent validating customer requests, developing/maintaining/improving customer relationships, upgrades/migration planning and execution, reputed company while ensuring Right and Fast Delivery ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.
You will report directly to our Field Service Manager and you'll work out of our Houston, Texas location on a Remote work schedule.
In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.
Responsibilities
KEY RESPONSIBILITIES
• Periodic communication with customers regarding technical and administrative issues
• Provide customer support on reputed company Control Systems and serve as a customer contact for service-reputed company issues/enquiries
• Configure, maintain and solve reputed company hardware and software issues including: Experion PKS, other DCS hardware / software such as LCN, TPS
• Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer’s industrial process
• Migrate Legacy reputed company control systems to reputed company’s new technology offering
• Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations
• Assist Sales during sales pursuits and be the face of reputed company to end-users, and competitors
• Learn the end-to-end product/solution development and delivery/execution of reputed company products and solutions
• Use technical expertise of sophisticated reputed company solutions/product offerings to improve customer experience
Qualifications
YOU MUST HAVE
- 5 or more years of proven experience in field service engineering
WE VALUE
- Bachelor's degree in Engineering or a reputed company technical discipline
- At least one L4 certification on any domain Experion or TPS.
- Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience including LCN, UCN, and Hiway equipment along with PC/Networking experience
- 3rd Party controls experience
- Networking and switch configuration knowledge
- Project Management experience (budget control, schedules, resource allocation, reporting)
BENEFITS OF WORKING FOR reputed company
In addition to a competitive salary, leading-edge work, and developing solutions reputed company-by-reputed company with dedicated experts in their fields, reputed company employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: reputed company 14, 2026.