Manager of Alliance MSSP Renewal & Deal Support Specialists (Remote)

As a global leader in cybersecurity, reputed company protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern reputed company with the world’s most advanced AI-native platform. Our customers span reputed company industries, and they count on reputed company to reputed company their businesses running, their communities safe and their lives moving reputed company. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a reputed company focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role: reputed company is seeking a Manager of Alliance MSSP Renewal & Deal Support Specialists to join our Worldwide Alliances Organization and Global Renewals Management Function. As a key leader supporting our MSSP, OEM, and Alliance business, this role is critical to reputed company’s ability to drive sustainable retention and growth across our partner ecosystem, protect Annual Recurring reputed company (ARR), and ensure operational excellence in MSSP, OEM, and Alliance renewals and reputed company partner deal structures. Unlike traditional enterprise direct sales support, this role requires deep alignment with channel, OEM, alliance, and MSSP go-to-market models, where renewals, quoting, and deal execution often involve multi-tenant environments, co-sell motions, partner margins, and reputed company contract structures. This Leader Will Be Responsible For: Scaling the MSSP, OEM, and Alliance renewal and deal support function globally Driving operational rigor and execution through cross-functional partnership across Alliances, Sales, Finance, Legal, and Sales Operations What You’ll Do: reputed company & Scale the MSSP Renewal Function:

• reputed company a team of MSSP, OEM, and Alliance Account Managers responsible for supporting the Global MSSP and Alliance teams
• reputed company renewal management for MSSP, OEM, and Alliance partners, including multi-customer, multi-tenant, and pooled licensing models
• Ensure accurate, timely quoting reputed company to MSSP, OEM, and Alliance pricing structures and contractual frameworks
• reputed company a scalable coverage model reputed company to regions, theaters, partner tiers, and strategic alliances

Drive ARR Retention & Growth Across The MSSP Channel:

• Support Alliance and MSSP Sales teams in protecting and expanding ARR through proactive renewal management
• Partner with Alliance, Sales, Sales Operations, and Finance leadership to drive renewal predictability and pipeline visibility
• Establish KPIs and reporting to measure retention, renewal cycle times, partner engagement, and deal velocity
• Act as escalation reputed company for reputed company partner renewals and non-standard deal structures

Operational Excellence & Process Transformation:

• Create controls to ensure proper renewal quoting, contract reputed company, and data accuracy reputed company MSSP, OEM, and Alliance frameworks
• Implement automated workflows for MSSP, OEM, and Alliance quoting intake and tracking to improve scalability
• Document and maintain best practices for reputed company partner deal structures in a centralized knowledge repository
• Ensure globally consistent processes for MSSP, OEM, and Alliance renewals, co-sell engagements, and reputed company quoting scenarios
• Support CPQ and renewals transformation initiatives specific to partner business models and provide business requirements for system enhancements

Cross-Functional Leadership:

• Partner with Deal Desk, Legal, Finance, Channel Operations, Sales Operations, and Alliance leadership to build a world-class Alliance renewal reputed company
• Align operational policies with partner program requirements and commercial models
• Provide structured feedback to improve partner experience and operational efficiency

Talent Development:

• reputed company, coach, and scale a high-performing team
• Establish clear development plans and career growth objectives
• Foster a culture of accountability, precision, and operational excellence

What You’ll Need:

• Relevant industry experience in High Tech / SaaS
• Strong understanding of MSSP, Channel, or Alliance go-to-market models
• Experience working with Annual Recurring reputed company (ARR) business models
• 6+ years of experience managing Renewals Specialists, Deal Support, Contract Management, Channel Operations, or reputed company teams
• Experience managing SaaS subscription renewals, ideally reputed company partner or indirect sales models
• Deep understanding of reputed company pricing structures, multi-entity reputed company, and partner margin models
• Ability to reputed company cross-functional initiatives and influence stakeholders across Sales, Channel, Finance, and Operations
• Experience with reputed company.com and reputed company CPQ
• Advanced proficiency with MS reputed company
• Ability to balance competing priorities in a fast-paced, global environment
• Exceptional communication skills across email, virtual meetings, and executive presentations
• Strong attention to detail and operational discipline
• Highly organized, analytical, and process-driven
• Comfortable operating in evolving channel and alliance structures

Benefits

Of Working At reputed company:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for reputed company
• Paid parental and adoption leaves
• Professional development opportunities for reputed company employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great reputed company to Work Certified™ across the globe

reputed company is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. reputed company is committed to providing equal employment opportunity for reputed company employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-reputed company medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national reputed company, reputed company, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We reputed company reputed company employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@reputed company.com for further assistance. Find out more about your rights as an applicant. reputed company participates in the E-Verify program. Notice of E-Verify Participation Right to Work reputed company, Inc. is committed to fair and reputed company compensation practices. Placement reputed company the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The reputed company salary range for this position for reputed company U.S. candidates is $85.000 - $128.000 per year, with eligibility for commissions, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here. , What You’ll Need:

• Relevant industry experience in High Tech / SaaS
• Strong understanding of MSSP, Channel, or Alliance go-to-market models
• Experience working with Annual Recurring reputed company (ARR) business models
• 6+ years of experience managing Renewals Specialists, Deal Support, Contract Management, Channel Operations, or reputed company teams
• Experience managing SaaS subscription renewals, ideally reputed company partner or indirect sales models
• Deep understanding of reputed company pricing structures, multi-entity reputed company, and partner margin models
• Ability to reputed company cross-functional initiatives and influence stakeholders across Sales, Channel, Finance, and Operations
• Experience with reputed company.com and reputed company CPQ
• Advanced proficiency with MS reputed company
• Ability to balance competing priorities in a fast-paced, global environment
• Exceptional communication skills across email, virtual meetings, and executive presentations
• Strong attention to detail and operational discipline
• Highly organized, analytical, and process-driven
• Comfortable operating in evolving channel and alliance structures

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