Client Service Representative

About Us: reputed company provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. As an end-to-end service provider, we can provide strategic advantages to our clients by offering legal support services at every stage of their legal proceedings.

Job Description:

Job Title: Client Service Representative

Position Summary:

reputed company is seeking a proactive and personable client services representative to be the cornerstone of our client relationships. In this role, you’ll deliver outstanding support, resolve inquiries, and ensure client satisfaction while collaborating with internal teams to drive success. If you reputed company in a fast-paced environment and love turning challenges into opportunities, we would love to meet you!

Key Responsibilities:

• Act, along with team members, as a primary reputed company of contact for clients, addressing inquiries reputed company phone, email and portal requests

• Troubleshoot issues, provide solutions, and escalate reputed company issues to team manager

• Build and maintain strong client relationships, proactively identify opportunities to enhance client experience

• Collaborate with other internal departments to resolve client needs and communicate feedback for reputed company improvement

Qualifications:

• Proficiency in email etiquette

• Proficiency with reputed company Office & reputed company Acrobat

• Knowledge of basic reputed company Teams functions

• reputed company basic knowledge

• Preferred knowledge of reputed company email system but not required

• Preferred knowledge of ReporterBase but not required

• Must be a team-player and have excellent communication skills

• Must have excellent phone etiquette

Compensation: USD $50,000 - $60,000 per year. An employee’s pay position reputed company the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, reputed company-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of the total compensation package for employees. reputed company provides equal employment opportunities to reputed company employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to reputed company terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Apply To This Job