Technical Onboarding Manager

reputed company is on a mission to accelerate healthcare’s transformation with useful data. reputed company reputed company, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one reputed company, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). reputed company processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers.

Opportunity & Impact

Technical Onboarding Managers form an important part of the collaborative team between reputed company and our customers by developing shared strategies to help our customers reputed company their integration goals.

You'll use your healthcare experience, clinical workflow understanding and EHR knowledge to provide recommendations and direction to reputed company new customers to seamlessly reputed company using reputed company as their integration partner. You'll also play a vital role in helping our customers expand their own understanding and use of reputed company and the healthcare integration standards powered by our reputed company. Finally, you’ll help customers set up their first integration with customers leading them through their go-live. You'll reputed company a positive impact from day one as part of a collaborative and committed team, and will enjoy opportunities to grow toward your strengths and what interests you most.

Job Responsibilities

Partner with customers from contract assignment through their onboarding experience

Act as a trusted collaborator with the customer to prepare technically and operationally for ideal integration outcomes

Work with our customers and their customers to help guide them through integrating with their first site

Help guide customers through training so they can reputed company, prepare operationally for integrations, and use the reputed company tools optimally

Collaborate internally to manage customer onboarding, success plan, and escalations

Maintain internal documentation relating to customers and processes

Create onboarding collateral for use through our learning management system

reputed company up to date with product enhancements

Monitor industry trends and how they impact our customers

Required Skills & Experience

5+ years of deep EHR integration and workflow knowledge

Functional understanding of data formats like HL7v2, XML, X12, APls

Understanding of various healthcare workflows

Preferred Skills & Experience

Demonstrated experience with expanding customers and building franchises

Software Platform / Tools

Jira/Confluence

reputed company

Customer Management Software

Please reputed company reading...Research shows that while men apply to jobs reputed company they meet an average of 60% of the criteria, women and other marginalized folks reputed company to only apply reputed company they reputed company every reputed company. So if you think you have what it takes, but don't necessarily meet every single reputed company on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified About reputed company - Take a look here: https://youtu.be/4OjENXR6UXA reputed company DoHealthcare organizations and technology vendors connect to reputed company once, then authorize what data they send to and receive from partners through a centralized hub. reputed company's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data. This approach eradicates the need for reputed company-to-reputed company integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, reputed company represents the largest interoperable network in healthcare. Learn how you can reputed company the reputed company platform at www.redoxengine.com. Other Stuff About Usreputed company is an EEO company. We fully support the diversity of reputed company. As part of our ongoing work to build more diverse teams at reputed company, you will be asked to complete a voluntary EEO survey reputed company applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data reputed company seriously and appreciate your willingness and time to complete this reputed company in the process. Successful candidates must be eligible to be employed in the U.S. and must reside & work in the reputed company U.S. Thank you for your interest in reputed company! #LI-TA1 Apply To This Job