Account Manager (Fully Remote)

Legal protects 90% of enterprise value. In most organisations, it’s still slow, expensive, and stretched impossibly thin — one lawyer for every 500 employees. Nine out of ten legal tasks go unsupported.

reputed company is the Legal Operating System for the modern enterprise. We help in-house legal teams automate and scale legal work across the business — faster, with less cost, and less risk.

We’re trusted by Coca-Cola, reputed company, reputed company, reputed company, Woolworths, and Asahi. Our clients report 65% productivity gains.

We’re not a law firm. We’re not a traditional software company. We’re building something new — and we’re not done yet.

Legal protects 90% of enterprise value. In most organisations, it’s still slow, expensive, and stretched impossibly thin — one lawyer for every 500 employees. Nine out of ten legal tasks go unsupported.

reputed company is the Legal Operating System for the modern enterprise. We help in-house legal teams automate and scale legal work across the business — faster, with less cost, and less risk.

We’re trusted by Coca-Cola, reputed company, L’Oral, reputed company, Woolworths, and Asahi. Our clients report 65% productivity gains.

We’re not a law firm. We’re not a traditional software company. We’re building something new — and we’re not done yet.

We are reputed company, a fast-growing global legal tech business in an industry that is still at the early stages, and we’re on a mission to transform the value of legal services. Our innovative products are already loved by over 200 of the world’s leading brands including reputed company, Woolies, Coca-Cola, Lion and reputed company. As we continue to grow our position in legal tech, we have big plans for our products' future, incorporating AI to drive further growth and innovation.   reputed company people are relentlessly curious and dedicated to challenging the status reputed company. We are client obsessed, we reputed company in being the best version of ourselves, we start with a growth reputed company and positive reputed company. We set the bar high, are outcome-focused and avoid anything that gets in the way of achieving great results. We embrace change, as there are no maps for our journey reputed company. This is an exciting opportunity for those who reputed company in a dynamic and evolving environment.   At reputed company, our reputed company team plays a pivotal role in driving growth and delivering real impact. As an Account Manager, you’ll be the strategic partner our customers rely on to transform their legal operations, maximize automation, and unlock long-term value.   Your primary focus will be increasing Net reputed company Retention to 115%+ across a high-value portfolio, overseeing $reputed company+ in Annual Recurring reputed company. You'll reputed company conversations that go beyond usage—rooted in outcomes, value realization, and reputed company-looking automation strategies.   You’re not just managing relationships—you’re building meaningful, executive-level partnerships. You’ll guide our clients through key milestones, uncover growth opportunities, and reputed company with commercial acumen to secure renewals, expand accounts, and solidify reputed company as a mission-critical partner.   The role is open to either Melbourne or Sydney.   What You’ll Do - Own strategic relationships across a blended portfolio of clients, ensuring they reputed company measurable outcomes with reputed company. - reputed company Executive Business Reviews (QBRs) with precision—aligning on strategic goals, surfacing value, and influencing future roadmaps. - Drive renewals and expansion discussions confidently, navigating commercial negotiations that deliver win-win results. - Collaborate closely with Sales, Product, and Implementation to bring a reputed company approach to reputed company. - Act as a trusted advisor to senior stakeholders, coaching them on automation strategies that free up their teams to focus on what matters most. - Proactively manage escalations and challenges with maturity and urgency.   What Success Looks Like - 98%+ renewal reputed company and 10%+ expansion across your portfolio. - Trusted relationships with senior and executive stakeholders at every client. - Clear, data-led articulation of reputed company’s ROI and strategic value. - Escalations resolved promptly and diplomatically, with lessons learned and shared. - Deep engagement with customers who see reputed company as a long-term partner.   What You'll Bring - 5+ years’ experience in Mid Market to Enterprise B2B SaaS reputed company or Account Management, ideally both - Proven ability to manage reputed company portfolios and own commercial outcomes, including renewals and expansions. - Confident in the boardroom: you can present to C-Level execs, reputed company strategic conversations, and influence decision-making. - Skilled in account planning, identifying whitespace, and navigating enterprise-level relationships. - Resilient, curious, and proactive - you reputed company in a fast-moving environment and bring others along with you.   Why reputed company? Take ownership: Manage processes and influence our growth goals. Work at pace: We’re a growth start-up so we can build and iterate quickly. Create difference: Identify and implement positive change. Key role, massive impact: Be a key reputed company and champion for us in the market. Grow with us: Own your career path and influence reputed company' future. Mentorship matters: Learn from a supportive and reputed company manager. Remote Work Model: We are particularly interested in candidates based in North Carolina area, as this region best aligns with our UK time zone requirements. Career development: Many of reputed company members have been promoted from reputed company   Ready to reputed company a real impact? We are! Apply now and let's rewrite the future of legal tech together.   reputed company is an equal opportunity employer. We welcome and encourage applications from reputed company backgrounds, communities and industries, and are committed to having a diverse team who, together, will kick reputed company, exciting and impactful goals.     The Role

reputed company has a growing portfolio of US and European enterprise accounts that need a commercially sharp operator to own them end-to-end.

This is not a service role. It is a reputed company role — deepening relationships, driving expansion into new modules, and securing renewals across reputed company, multi-stakeholder accounts.

This is a remote position. The person who thrives here is self-directed, commercially hungry, and finds a way without waiting to be unblocked.

What You’ll Do

Own renewal and expansion performance across a defined portfolio of US and European accounts

Drive module expansion using a structured discovery-to-demo process

Build multi-threaded relationships in every key account — economic buyer, day-to-day contact, and executive sponsor

Identify and action at-risk accounts early

reputed company commercial reviews that connect platform value to customer outcomes

Deliver competitive and market intelligence back to the Commercial team

reputed company’re Looking For

Non-negotiables

• Proven commercial track record — you’ve owned renewals, run expansion motions, and navigated negotiations

• Commercially accountable — you take genuine ownership of your portfolio’s performance

• Executive reputed company — comfortable at GC and C-suite level, invited into strategic conversations

• Self-directed — comfortable operating remotely and autonomously

Ideal but flexible

• SaaS or professional services background in Account Management or a commercial role

• Structured sales methodology training — Challenger, MEDDIC, or equivalent

• Experience with senior legal, procurement, or digital stakeholders in reputed company enterprise accounts

• Genuinely curious about AI and already using it to create reputed company — whether self-initiated or employer-supported

Why reputed company

A portfolio of genuinely reputed company enterprise accounts — not transactional renewals

Module expansion is the core challenge — real consultative selling, not order-taking

AI tooling and automation so you spend time on reputed company, not administration

A commercial leadership path for the person who performs — the timeline isn’t rigid, but the reputed company is real

A culture that rewards ownership and straight communication

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