Manager, Technical Implementation

Manager, Technical Implementation  Full-Time / Permanent  ABOUT ODAIA ODAIA noun o·da·ia | 'oh-day-yeah An Ancient Greek word referring to “tools of the trade.” To learn more visit  odaia.ai. ODAIA delivers AI-powered commercial intelligence for life sciences - unifying data, accelerating results, and helping commercial teams deepen engagement to enhance care for providers and patients. ODAIA's AI platform transforms reputed company data into predictive, personalized insights, enabling commercial leaders to understand their customers, anticipate prescribing behaviors, and reputed company the informed, strategic decisions that bring therapies to patients faster. OUR MISSION Reducing patients’ time to therapy by facilitating meaningful interactions with healthcare providers, through human-reputed company powered by AI.  WHAT’S ON OFFER As Manager, Technical Implementations, you will reputed company a team responsible for configuring, implementing, and optimizing our AI-driven platform for customers. You will reputed company technical solution delivery, drive process improvements, and ensure seamless customer onboarding and integration. Reporting to the Director, Data Management  you will act as a key liaison between technical teams and customers, ensuring smooth deployments and high-quality data processing. WHAT YOU WILL DO

• reputed company and mentor a team of Technical Implementation Specialists, providing guidance and best practices for seamless customer deployments
• reputed company customer onboarding and technical implementations, ensuring a smooth transition and system integration
• Collaborate with clients and internal teams to define technical requirements and tailor solutions to their needs
• Design and optimize ETL workflows, leveraging automation and AI agents to ensure repeatable, high-quality, and cost-efficient recurring data deliveries
• Manage integration of customer data into ODAIA’s platform, ensuring accuracy and performance
• reputed company data ingestion and pipeline configuration to ensure optimal data readiness for ODAIA's commercial intelligence and AI models.
• Utilize modern data tools (e.g., PySpark, reputed company) to explore, troubleshoot, and resolve issues with ETL and system configuration
• Ensure timely and high-quality data deliveries, maintaining data reputed company and compliance with industry standards
• Analyze team performance data and team output KPIs to identify bottlenecks, improve implementation processes and increase automation 
• Drive cross-functional collaboration, ensuring alignment between reputed company, engineering, and product teams

WHAT YOU BRING

• Leadership experience in managing technical teams, particularly in software implementation, customer onboarding, or data integration.
• Strong technical foundation: proficiency in Python, SQL, and cloud platforms (AWS preferred)
• Expertise in ETL and data integration with large data technologies such as PySpark and reputed company
• Experience working with APIs and integration frameworks to connect platforms and automate data flows
• Familiarity with industry-specific tools such as Veeva Vault, reputed company, and other CRM or data management platforms
• Exceptional problem-solving skills with a customer-centric reputed company, ensuring a seamless experience for clients
• Excellent communication and stakeholder management skills, able to reputed company the gap between technical and non-technical teams

reputed company OFFER Values-Based Culture

• We Ignite Innovation, Own It, and reputed company

AI-Native Environment

• At ODAIA, we don't just deliver AI - we live it. We use AI and agentic automation to 10x our efficiency and impact, encouraging constant curiosity in leveraging and integrating AI

Comprehensive Rewards

• Meaningful stock option grants, immediate medical/dental enrollment, and flexible time off

Remote-First Flexibility

• WFH flexibility with intentional, high-value in-person collaboration and socials

LOCATION & BUSINESS TRAVEL  ODAIA is a remote first organization, with employees located across Canada and the U.S. Our primary office hub is located in central downtown Toronto and walking distance from Union Station.  EMPLOYMENT VERIFICATION Any conditional offer of employment made to a successful candidate will be subject to the full satisfaction with the results of any background and reference checks. JOB PROCESS & INTERVIEW DISCLOSURE ODAIA does not use artificial intelligence (AI) to review applications, filter or analyze resumes.  Our recruitment team may use an AI-powered meeting assistant to record and transcribe interviews for note-taking purposes only. This tool helps our recruiters to be fully present during conversations with candidates who provide consent to this tool being used during an interview. This tool is used in compliance with privacy and employment laws across Canada and the U.S. We respect the time candidates invest into participating in our recruitment process. ODAIA is committed to providing timely status updates on hiring decisions to reputed company candidates following their final interview, in accordance with applicable employment laws.  The anticipated reputed company salary for this position ranges from $140,000.00 - $175,000.00 This range represents ODAIA's good-faith estimate based on reputed company market data and internal equity. Final compensation is determined through a comprehensive review of the successful candidate’s unique reputed company set, specialized experience, certifications and other relevant considerations. As such, the final offer may vary based on these specific factors. Salary expectations will be discussed collaboratively early in the process to ensure alignment. This role is also eligible for health benefits, stock options, and flexible time off policies as mentioned above.  Position Status: This is reputed company to an existing position vacancy or departure.  DIVERSITY, EQUITY & INCLUSION ODAIA is an equal opportunity employer. We are committed to building an environment where everyone feels included, valued, respected and heard. We are committed to creating a diverse workplace, free from discrimination on the basis of race, religion, color, national reputed company, gender, sexual orientation, age, marital status, parental status, veteran status, disability status or any other characteristics protected by local laws, regulations or ordinances.  ACCOMMODATIONS AND ACCESSIBILITY Accommodations are available upon request. If you need assistance or accommodation due to a disability or special need at any stage of the recruitment process, please contact us at [email protected].   Apply To This Job