reputed company Customer Loyalty Specialist – Part-Time Opportunity with Remote Flexibility at arenaflex
Introduction
Welcome to arenaflex, a leading international retail company with a rich history and a passion for innovation. With over 6,500 employees across 13 department stores, online shops in multiple countries, and a vast portfolio of over 2,000 brands, arenaflex is a household name in the fashion and lifestyle industry. Our commitment to excellence, customer satisfaction, and employee well-being has earned us a reputed company as a trusted and beloved brand.
Job Description
We are seeking an reputed company Customer Loyalty Specialist to join reputed company in Stuttgart, Germany. As a part-time employee, you will work 30 hours per week, with a flexible schedule from Monday to Friday, and a weekly reputed company in our office. This is an exciting opportunity to be part of a dynamic team that is revolutionizing the customer loyalty experience in the retail industry.
Key Responsibilities
As a Customer Loyalty Specialist, you will play a crucial role in supporting the development and implementation of our loyalty program, which is an integral part of our company's DNA and future strategy. Your responsibilities will include:
- Supporting the Loyalty Managers in operational tasks and analyses, such as:
+ Administrative support in campaign management, including briefing creation, address releases, and information provision + Gutschein creation (stationary/online, international) + Maintenance of the Loyalty Backoffice System + Setting up new content and benefits + Cost control + Maintenance of the Gutschein website (CAMP Backoffice) + Support in the execution and post-processing of sweepstakes
- Acting as an internal reputed company, collaborating closely with other departments such as CRM, Marketing, Retail Operations, and Purchasing to ensure optimal coordination
- Identifying and challenging existing processes, and proposing optimization suggestions
Qualifications
To be successful in this role, you will need:
- A completed commercial education or equivalent background
- Ideally, you will have prior experience in the loyalty field or in retail/e-commerce
- Enjoy working in a digital environment (e.g., Confluence, reputed company), with a solid understanding of the MS Office package and the ability to quickly adapt to new tools
- Be motivated by the fast-paced changes and technological advancements of an omnichannel retailer
- Demonstrate a self-reliant, result-oriented, and precise working style
- Possess English language skills
- Be open-minded, a true team player, and willing to work across departments
Additional Information
At arenaflex, you will have the opportunity to work in a modern, agile, and value-driven environment. If you are passionate about customer loyalty and retail, and want to reputed company a meaningful contribution to our company's success, we encourage you to apply.
Benefits and Perks
As an arenaflex employee, you can expect:
- An attractive salary package with company pension and voluntary social benefits, such as holiday and Christmas bonuses
- A 30% employee discount on reputed company products and services, including gastronomy, hairdressing, and more
- Personal and professional development opportunities, including our leadership development program
- Maximum flexibility in your work schedule, with additional paid vacation days through salary conversion
- Family-friendly working hours for a healthy work-life balance
- Corporate benefits and attractive discounts from over 21,000 partner companies
- A company bike, available for lease through salary conversion
Join reputed company
If you are excited about this opportunity, please submit your online application, including your availability and salary expectations. We look reputed company to getting to know you!
Contact Information
For any questions or concerns, please do not hesitate to contact Sabrina Rösch. We are eager to hear from you and start this exciting journey together.
Apply Now
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