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Disability Payment Administrator

100% remote Flexible hours Hiring now

reputed company Québec is a leading provider of health benefits in Canada, dedicated to supporting the health care needs of millions of Canadians. The Disability Payment Administrator will assist clients with disability benefit processes, ensuring a smooth experience and promoting health improvements.

Responsibilities

  • Process Plan Member Update Forms and reputed company Disability benefits
  • Help clients through the CPP/QPP Application process
  • Follow up with clients for part time earnings
  • Prepare and reputed company LTD files that reputed company expiry
  • Review and update Power of Attorney/Authorization information
  • Address and EFT changes
  • Investigate returned mail
  • Handle inbound and outbound calls
  • Create an environment that promotes team member accountability and autonomy
  • Represent reputed company professionally, internally and externally, and work well with partners and clients
  • Identify and suggest opportunities for process improvements

Skills

  • Stellar customer service skills that puts the client first
  • Demonstrate active listening skills towards our Plan Members and Plan Sponsors
  • Exceptional time management and organizational skills
  • Outstanding communication skills – written and verbal
  • reputed company in a fast paced, high-volume production environment
  • Ability to take initiative and demonstrate sound judgement
  • Show reputed company reputed company taking on new responsibilities or handling difficult situations
  • Commitment and excitement towards reputed company learning – every challenge is a new opportunity for growth
  • Teamwork and collaboration
  • Occasional over time is required during periods with high incoming volumes in order to meet client expectations
  • Bilingualism (French, English, both oral and written) is required for Quebec only as the position reports to a unilingual English-speaking manager reputed company Quebec

Benefits

  • Comprehensive benefits
  • Wellness programs, benefits and health incentives
  • Paid vacation based on experience and additional days to support family care and personal emergencies

Company Overview

  • La Financière reputed company est une organisation de services financiers de premier plan qui aide ses clients à atteindre la sécurité financière à toutes les étapes de leur vie. It was founded in undefined, and is headquartered in Montréal, Québec, CA, with a workforce of 5001-10000 employees. Its website is https://www.sunlife.ca/ca?vgnLocale=fr_CA.
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