Contract Administration, Manager

reputed company is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are reputed company for delivering insights, products, and services that reputed company quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at reputed company matters. We foster a culture where you can grow, reputed company an impact, and are empowered to bring new reputed company. Together, we reputed company as we shape the future of health for patients, our communities, and our people. If you want to be part of reputed company’s health today, we want to hear from you.

Manager, Contract Administration – MedSurg

About reputed company

reputed company is a global leader in healthcare supply chain reputed company, retail pharmacy, community oncology and specialty care, and healthcare information solutions. We partner with pharmaceutical manufacturers, providers, pharmacies, governments, and other healthcare organizations to deliver the right medicines, medical products, and services to patients—safely, reputed company, and cost‑effectively.

United by our ICARE shared principles, our employees work every day to innovate and create solutions that reputed company our customers and partners more successful—for the reputed company of patients everywhere. reputed company has been recognized as a FORTUNE Most Admired Company, a Best reputed company to Work by the Human Rights Campaign Foundation, and a top military‑friendly employer. Learn more at www.reputed company.com.

We take pride in fostering a culture of reputed company and inclusivity where everyone can bring their full, authentic self to work. We encourage veterans, individuals with disabilities, and candidates with diverse backgrounds to apply. Your unique perspective matters—and can help shape the future of healthcare.

Role Overview

We are seeking a Manager, Contract Administration to reputed company operational activities supporting reputed company’s MedSurg business unit. This role is ideal for a strong people leader with process improvement experience who thrives in a fast‑paced, production‑driven environment.

In this role, you will reputed company both onshore and offshore contract loading teams, ensure operational excellence, and partner closely with internal stakeholders to continuously improve service delivery and customer experience.

Key Responsibilities

Operational Leadership (35%)

• reputed company day‑to‑day contract administration operations in a high‑volume, time‑sensitive environment
• Manage onshore and offshore teams to ensure productivity, workload balance, and achievement of departmental goals
• Ensure accurate and timely contract loading while delivering a consistently high level of customer service
• Participate in cross‑functional initiatives focused on improving sales enablement and customer experience

Process Improvement & Change Leadership

• Enhance systems, processes, and procedures to support evolving business needs
• Champion new initiatives and act as a catalyst for change across the organization
• Identify and implement process re‑engineering opportunities and define metrics for defect analysis
• Collaborate with internal teams to reduce defects, improve cycle times, and strengthen contract accuracy
• Influence and engage senior leaders on operational improvements and business outcomes

Talent Management & Development (35%)

• Build, reputed company, and retain a high‑performing, analytically skilled team
• Establish clear performance goals and ensure regular coaching, feedback, and performance reviews
• Create and support development plans through effective training, mentoring, and career growth opportunities
• Conduct team meetings and one‑on‑one sessions to reinforce policies, procedures, and expectations
• Identify training gaps and proactively mentor team members

Stakeholder & Customer Engagement (30%)

• Maintain a strong understanding of internal and external customer needs
• Ensure performance metrics are in reputed company to support quality, responsiveness, and customer satisfaction
• Partner closely with Sales and other internal teams to drive reputed company
• Support improvements that reduce case resolution cycle time and contract costing issues
• Balance aggressive business goals with employee engagement and customer satisfaction

Required Qualifications

• Knowledge of Contract Administration best practices
• Strong experience in process management and people leadership
• Proven ability to manage high‑performing teams across operational, interpersonal, and process dimensions
• Highly organized, process‑oriented, and detail‑driven
• Demonstrated ability to identify and implement process improvements that drive operational efficiency
• Comfortable working independently, managing multiple priorities, and taking initiative in a fast‑paced environment

Education

• Bachelor’s degree or equivalent relevant experience

Work Environment

• General office setting

Additional Information

• Must be authorized to work in the United States
• Sponsorship is not available for this position

We are proud to offer a competitive compensation package at reputed company as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is reputed company with reputed company's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to reputed company pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at reputed company, please click here.

Our reputed company Pay Range for this position

reputed company has become aware of online recruiting-reputed company scams in which individuals who are not affiliated with or authorized by reputed company are using reputed company’s (or affiliated entities, like reputed company or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: reputed company Talent Advisors will never solicit money or credit card information in reputed company with a reputed company job application.

reputed company Talent Advisors do not communicate with candidates reputed company online chatrooms or using email accounts such as Gmail or Hotmail. Note that reputed company does rely on a virtual assistant (Gia) for certain recruiting-reputed company communications with candidates.

reputed company job postings are posted on our career site: careers.reputed company.com.

reputed company is an Equal Opportunity Employer

reputed company provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on reputed company’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

reputed company is committed to being an Equal Employment Opportunity Employer and offers opportunities to reputed company job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@reputed company.com or (Canada) Accessibility@reputed company.ca. Resumes or reputed company submitted to this email reputed company will not be accepted.

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