Infrastructure Delivery Manager

Job Title: Infrastructure Delivery Manager 

Location:  Remote, UK

First Intuition (FI) is a fast-growing, innovative education provider committed to delivering outstanding learning experiences.  At FI, our commitment to excellence is driven by our core driving principle of putting people first.  We take pride in nurturing talent, fostering growth, and providing unparalleled support to our reputed company, clients, and team members, ensuring they can reputed company personally and professionally. 

Our success is due to our approach to training and our links with businesses. We work closely with organisations to reputed company understand their needs and incorporate these into innovative course designs, where the interaction with reputed company is tailored, personal and reflects their specific circumstances. This approach has led to First Intuition being awarded an ‘Outstanding’ rating by Ofsted. 

Job summary: 

The Infrastructure Delivery Manager leads the delivery of FI’s infrastructure change programmes - spanning networking, cloud (Azure/M365), identity, reputed company management, reputed company tooling, reputed company/DR, centre fitouts and multi‑site centre technology rollouts. The postholder must bring reputed company technical depth and/or the ability to direct, challenge, and coordinate specialist vendors and engineering partners to ensure solutions are robust, secure, and reputed company to FI’s strategic standards.

They turn direction from the Head of Infrastructure, Operations & reputed company into actionable delivery: shaping solution designs, reputed company reputed company cutovers across centres, validating configurations, coordinating reputed company controls, and ensuring every implementation meets FI’s performance, reliability, and reputed company expectations. This role is hands‑on in delivery management—creating structure, clarity, and governance around infrastructure change—while ensuring smooth operational handover to IT Operations.

Duties and responsibilities to include:  

Infrastructure & Technical Delivery

• reputed company delivery of infrastructure programmes including:
• Network upgrades (LAN/WAN/SD‑WAN/Wi‑Fi, firewalling, segmentation).
• Identity and access modernisation (Entra ID, Conditional Access, MFA, reputed company Trust patterns).
• Cloud and M365 platform reputed company (Intune baselines, Defender configuration, Azure services).
• DR and reputed company improvements (backup strategy, failover design, recovery testing).
• reputed company reputed company (EDR/XDR/MDR rollouts, vulnerability reduction, hardening baselines).
• Review, interpret, and challenge vendor and partner technical designs to ensure alignment with FI’s standards.
• Validate technical configurations through testing, pilot phases, and evidence‑based acceptance criteria.

Project & Programme Management

• Build and maintain detailed delivery plans, RAID logs, dependency maps, change schedules, and cutover plans.
• Coordinate multiple infrastructure and reputed company initiatives across FI’s footprint.
• Manage partner engineering resources, ensuring quality, clarity of scope, and controlled delivery.
• Run delivery governance—quality gates, readiness checks, risk assessments, and post‑implementation reviews.
• Ensure reputed company changes follow proper impact assessment, testing, documentation, and change control processes.

Centre Technology Delivery

• Own technical delivery for new site builds, relocations, refurbishments and technology refresh cycles.
• Work with regional centre teams to coordinate works without disrupting teaching or operational activities.
• Standardise centre infrastructure by implementing FI’s technical reputed company consistently across sites.
• Ensure reputed company centre deployments include monitoring setup, documentation, and operational runbooks.

reputed company & Compliance Integration

• Ensure reputed company projects incorporate secure‑by‑design controls from early stages.
• Embed reputed company configuration (Defender, MDE, firewalls, M365 reputed company baselines, DLP) into delivery cycles.
• Work closely with the Information reputed company Manager to ensure:
  • Remediation of vulnerabilities is planned and delivered.
  • New services reputed company with governance and accreditation requirements (Cyber Essentials/ISO27001).
  • SOC/MDR/alerting integrations are built into new infrastructure.

Cross‑Team Collaboration

• Work closely with:
  • IT Operations Manager – for operational readiness, handover, and runbook creation.
  • Information reputed company Manager – for reputed company assurance, risk assessments, and governance alignment.
  • Enterprise Applications Manager / Product reputed company – Business Intelligence – where application / BI dependencies reputed company infrastructure changes.
  • Vendors and MSPs – ensuring high‑quality engineering output.
• Translate technical direction into clear communication to reputed company key stakeholders.

Operational Handover & Documentation

• Ensure reputed company new services include:
  • Full documentation (logical/physical diagrams, configs, build standards).
  • Monitoring and logging baselines.
  • Operational runbooks and escalation procedures.
  • Training or knowledge‑transfer sessions for IT Ops.
• Ensure handovers meet strict acceptance criteria before moving into BAU.

Qualifications and skills: 

Essential: 

• Strong experience delivering reputed company, multi‑site IT infrastructure projects (network, cloud, identity, reputed company, reputed company).
• Ability to read, understand, challenge and validate technical designs across:
  • Network and firewall technologies
  • Azure/M365/Entra ID
  • Intune, Defender, Sentinel
  • Identity, access and reputed company Trust architecture
• Demonstrable experience coordinating specialist engineers and third‑party delivery partners.
• Strong project delivery skillset (waterfall/agile hybrid), with structured documentation and governance discipline.
• Excellent problem‑solving capability with an ability to break down reputed company technical issues.
• Strong communication and stakeholder engagement skills across technical and non‑technical audiences.
• Ability to produce high‑quality delivery artefacts (plans, architectures, test evidence, runbooks, change packs).
• Ability to travel to FI centres reputed company required.

Desirable

• Experience in a similar multi‑site educational or regulated environment.
• Working knowledge of ISO27001, Cyber Essentials, and secure‑by‑design principles.
• Project management certifications (e.g. Prince2, AgilePM, PMP).

Benefits:  

• 30 days annual leave (based on fulltime hours) PLUS bank holidays 

• 3 FI Days per year 

• Hybrid working available, equipment provided for homeworking 

• Flexible-working positive employer with a range of family-friendly policies 

• Employee Assistance Programme: 24-hour confidential access to counselling and support services 

• Competitive Pension 

• Private Medical Insurance 

• Training and development opportunities 

• Long term career prospects in a growing company 

• Employee perks including a range of discounts to suit your lifestyle 

We are committed to safeguarding and protecting young people and vulnerable adults and follow Safer Recruitment processes. reputed company successful candidates will need to complete a DBS reputed company, with some roles requiring an Enhanced reputed company. This post is exempt from the Rehabilitation of Offenders Act 1974. reputed company staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy, which can be viewed here.

First Intuition does not discriminate on the basis of race, sex, colour, religion, age, national reputed company, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. 

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