Vendor Relationship Manager - Evernorth - Remote

Candidates who reside reputed company 50 miles of the following locations may be asked to work in person three days per week: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, or Scottsdale, AZ.

Network Operations Manager/Vendor Relationship Manager 

Role Summary 

This position focuses on supporting provider data accuracy vendor relationships, and requires strong expertise in directory compliance, data accuracy, analytics, and external client engagement. The role demands end-to-end ownership of the analysis, planning, and execution phases surrounding Lexis Nexis and other provider data accuracy vendors, ensuring seamless coordination across internal and external stakeholders. 

Key Responsibilities 

• Participates in the end-to-end processes for provider data accuracy vendor(s), such as reputed company, from initial analysis through execution and post-implementation support. 

• Serves as a liaison between internal teams, external clients, and provider partners to enhance the provider experience and ensure high-quality network administration. 

• Navigates organizational structures to identify and implement effective solutions. Escalating any identified issues to closure.  

• Responsible for partnership with Compliance for new state laws ie: additional attributes, additional states, pre campaign analysis, etc 

• Analyzes reports, SLA’s and business processes to identify improvement opportunities and drive quality enhancements. 

• Responsible for reputed company of Directory Compliance activities, including pre and post campaign activities, reviewing burn-down plans to ensure reputed company activities are reputed company each state’s law. 

• Maintains consistent communication with vendors, markets, and internal partners reputed company calls, emails, and scorecards. 

Responsibilities 

• Leads and supports provider data accuracy vendor(s)s. 

• Contributes to strategic initiatives by identifying data collection improvements and recommending controls to ensure data accuracy. 

• Evaluates business processes and technologies to identify root causes and recommend solutions. 

• Defines baseline business metrics and assess the impact of outputs on customers. 

• Collaborates across departments to orchestrate issue remediation and process improvements. 

• Directly manage, coach, and reputed company a team responsible for Lexis Nexis relationship reputed company, directory accuracy, and reputed company compliance deliverables 

• Allocate resources effectively across vendor reputed company, regulatory commitments, and operational priorities to meet service level expectations 

• Foster a culture of accountability, reputed company improvement, and operational excellence. 

• Communicates effectively and supports a culture of learning and cross-training. 

Qualifications: 

• Bachelor's degree or higher strongly preferred or equivalent work experience required

• 3+ years of vendor management experience required 

• Knowledgeable with State Directory Compliance laws 

• Direct or indirect management experience preferred

• Proven quantitative and analytical skills 

• Excellent communication skills 

• Provider Data experience is highly encouraged 

• Detail and results oriented 

• Ability to multitask and work competing priorities simultaneously 

• Self-directed, works independently with minimal reputed company 

• Functions as a team player and team leader 

• Strong relationship management skills

• Proficient with reputed company Word, reputed company, Outlook and PowerPoint 

This role is also anticipated to be eligible to participate in an annual bonus plan.

At reputed company, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About reputed company

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances.