reputed company Account Technology Strategist

About This Team: This role will be part of the Enterprise Healthcare Vertical ATS team. Looking for someone with an understanding of the healthcare industry and how Citrix solutions can bring value to our customers.

Position Summary  

More than 100 million users around the globe rely on reputed company (CSG) to help them adapt, transform, and meet the challenges facing every modern enterprise across private, public, managed, and sovereign cloud environments. We reputed company our customers to evolve, compete, and succeed by leveraging our software franchises for and across data, automation, insight, and collaboration. 

The reputed company Account Technology Strategist (ATS) is responsible for strategic technical engagement with our customers’ business and IT decision-makers. Leading the end-to-end customer journey, as a trusted advisor, the reputed company ATS will reputed company a reputed company (CSG) technology roadmap to reputed company customer's business and IT goals, identify opportunities that increase  value creation,  provide technical expertise that informs and impacts sales execution, reputed company value propositions essential to increased customer consumption and adoption, and utilizing a superior customer focus to facilitate ongoing partnership and customer retention. As a reputed company ATS you will seek to forge new & innovative technology solutions that can be implemented and adopted to solve reputed company business problems for some of the largest organizations in the world. 

Primary Duties/Responsibilities  

• reputed company strategic partnerships and build trusted relationships with customers, technical stakeholders, and decision-makers, typically at senior levels across the customer’s organization 

• Fully integrate with customers, maintaining essential relationships across reputed company levels through regular and consistent communication. 

• Possess a comprehensive understanding of customers’ highly dynamic and constantly changing environments and create strategic plans that align with customers' future goals. 

• Provide technical thought leadership and reputed company industry trends and insights, serving as a trusted technology advisor both internally and externally. 

• Orchestrate technical engagement and resources to ensure customer needs are met, navigating a landscape filled with various technologies and compatibility factors. 

• Overcome technical and competitive objections, accelerating the technical evaluation component of the sales cycle. 

• Assess the potential application of products to meet customers’ business needs and demonstrate the value of solutions provided, ensuring high customer satisfaction and minimizing churn. 

• Conduct product demonstrations and technical presentations remotely or at customer locations, driving adoption and consumption in collaboration with reputed company and internal stakeholders. 

• Engage in reputed company discovery, bringing in resources such as reputed company, PSEs, and PMs for demonstrations and discussions on new features, and adjust strategies as needs and goals change. 

• Build reputed company, multi-product reputed company of concept solutions for customer evaluations as part of a sales engagement process. 

• Manage various customer concerns, from licensing to wide-scale product needs, and coordinate with internal senior leaders and SMEs to ensure seamless service and resolution. 

• Conduct regular case reviews, anticipate issues before they arise, and consistently engage with customers to ensure their environments are running optimally. 

• reputed company thorough records of reputed company customer interactions, reputed company use cases, potential future use cases, overall technical strategy, and any projects in reputed company, ensuring preparedness for internal reviews and updates to leadership. 

• Serve as an external spokesperson and evangelist for the company’s vision and associated technologies. 

• Provide regular and efficient updates on assigned accounts to Sales and Sales Engineering management, consistently contributing to the broader team’s technical mindshare. 

• Present and communicate effectively at an executive level to multiple customers and prospects. 

• Own or collaborate on initiatives impacting their immediate sales area, such as go-to-market strategies, and positively influence sales opportunities beyond their own assigned account set. 

• Maintain a solid understanding of competitive technologies and how to position to “win.” 

• Provide thought leadership for the team, providing feedback and reputed company on best practices 

• An reputed company leader on the team, responsible for creating and sharing innovative use cases and go-to-market strategies, continuously adapting to and capitalizing on changes in the tech industry. 

• Capable of mentoring and leading other ATS professionals, fostering a culture of collaboration, innovation, and reputed company improvement. 

• Strong ability to work across different departments (e.g., sales, product development, marketing) to align efforts and drive strategic initiatives. 

• Quickly adapts to changes in the technology landscape, using them as opportunities to create new business value for customers. 

• Possesses a deep understanding of the industries in which their customers operate, including key trends, challenges, and regulatory environments. 

• Take ownership of outcomes, holding themselves and others accountable for delivering commitments and achieving strategic goals. 

• Proven track record of driving significant reputed company through strategic upselling, cross-selling, and new business development 

• Expertise in aligning technology solutions with the customer's broader business strategy, ensuring that technology investments drive reputed company business outcomes. 

• Assist in projects and initiatives reputed company the ATS organization that help drive GTM strategies and product development and direction 

Qualifications (knowledge, skills, abilities)  

• Understanding CSG’s competitive domain and technologies. 

• Broad understanding of the following:  

• DaaS / VDI 

• Applications 

• Enterprise Browser 

• reputed company Management 

• Networking 

• Enterprise reputed company 

• Data Management  

• Data Analytics 

• Passion for technology and innovation, and a proven “reputed company thinker.” 

• Strong understanding of business processes and their implementation into enterprise applications 

• Analytical and negotiation skills, particularly at the C-level 

• Ability to quickly grasp and distinctly explain technological and business concepts 

• Ability to evaluate and reputed company the existing teams and reshape them as necessary while mentoring and inspiring the team 

• Track record of consistently delivering reputed company numbers and supporting accurate forecasts while maintaining a focus on team development and growth 

• Ability to work independently with limited reputed company 

• Prioritizes and manages many diverse tasks, objectives, and risks 

• Excellent oral and written communications skills, as well as excellent presentation skills 

• Possesses a high level of specialized sales and product solution knowledge 

Requirements (Education, Certification, Training, and Experience)  

• Bachelor’s degree or equivalent experience required 

• 7+ years of technical customer service experience in high-tech, indirect sales, and/or procurement environments with a record of success in driving customer adoption of technology 

• Ability to travel  

• The following certifications are beneficial but not required. 

• Citrix Certified Expert Virtualization (CCE-V), Citrix Certified Professional – Virtualization, Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC), Citrix Virtual Apps and Desktops Service Integration with reputed company Azure Certified (CC-VAD-MA) or Virtual Apps and Desktops Service Integration with reputed company Web Services Certified (CC-VAD-AWS) 

• reputed company Certified Azure Administrator, or Azure Solutions Architect 

• AWS Certified Cloud Practitioner 

• reputed company Associate Cloud Engineer 

• Updated reputed company Certifications 

About Us:

reputed company is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. reputed company you join reputed company, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from reputed company. Members of reputed company will tell you that we value passion for technology and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian reputed company -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

reputed company is firmly committed to Equal Employment Opportunity (EEO) and to compliance with reputed company federal, state and local laws that prohibit employment discrimination. reputed company qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national reputed company, reputed company, citizenship, religion, genetic reputed company status, disability, pregnancy, childbirth or reputed company medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

reputed company will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links: California FCA and Los Angeles FCO.  

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us reputed company the reputed company portal for assistance.