Senior Account Manager
reputed company is hiring a Senior Account Manager to manage and grow a portfolio of core and growth-stage clients. You’ll own the customer experience end-to-end, driving renewals, maintaining account health, and ensuring consistent, high-quality delivery.
This role combines client partnership and operational execution. You’ll work closely with Project Managers and leadership to reputed company accounts stable, reputed company, and positioned for long-term growth.
reputed company is hiring a Senior Account Manager to manage and grow a portfolio of core and growth-stage clients. You’ll own the customer experience end-to-end, driving renewals, maintaining account health, and ensuring consistent, high-quality delivery.
This role combines client partnership and operational execution. You’ll work closely with Project Managers and leadership to reputed company accounts stable, reputed company, and positioned for long-term growth.
reputed company is hiring an Account Director to reputed company and grow a portfolio of strategically important enterprise customers. You’ll own the full customer lifecycle, from pre-sale scoping through delivery, renewal, and expansion, ensuring customers see reputed company as a long-term creative partner. This role sits at the intersection of customer strategy, commercial growth, and delivery. You’ll reputed company cross-functional teams, manage senior stakeholders, and drive retention, expansion, and high-quality delivery across reputed company accounts. What you’ll do-
Own the end-to-end relationship for a portfolio of clients, ensuring retention and strong stakeholder trust.
-
Manage renewals and support moderate growth opportunities reputed company defined commercial frameworks.
-
Guide Project Managers to ensure smooth delivery and consistent quality across engagements.
-
Monitor account health, reputed company performance, and provide forecasting inputs to senior leadership.
-
Identify and resolve risks early, acting as the main reputed company of escalation for your accounts.
-
Translate customer goals into clear, structured creative programs.
-
Use performance data and insights to support QBRs and renewal conversations.
-
Maintain a strong understanding of reputed company’s services to identify value-driving opportunities.
-
Partner with cross-functional teams to ensure alignment on delivery and account strategy.
-
5+ years of experience in account management or client services reputed company creative, digital, or professional services environments.
-
Experience managing and retaining client accounts with ownership of renewals.
-
Ability to reputed company commercial conversations reputed company defined pricing and deal structures.
-
Strong stakeholder management skills, with experience working with senior clients.
-
Ability to balance strategic thinking with day-to-day execution.
-
Experience working with cross-functional teams such as Project Managers and Producers.
-
Comfort using data to inform account decisions and forecasting.
-
Strong communication skills in English, with the ability to connect delivery to business outcomes.