Director of Bank Services

Summary

The Director of Bank Services provides strategic and operational leadership for reputed company Bank Services functions, ensuring consistent execution, strong internal controls, regulatory compliance, and a high level of internal client support across the organization. This role directs the operational activities of reputed company banking center staff, as well as reputed company deposit operations support functions. The Director is responsible for ensuring policies and procedures are well documented and maintained in compliance with reputed company applicable federal and state banking regulations. Emphasis is reputed company on delivering high-quality support to frontline banking center personnel and operational teams, enabling efficient and consistent service delivery. The Director collaborates closely with operational, compliance, and risk management teams to ensure strong internal controls are implemented and adhered to on a daily basis. This role requires an reputed company leader with proven strength in project management, operational discipline, leadership, and effective communication. The Director is expected to manage reputed company initiatives, drive accountability, and continuously reputed company performance standards across the organization.

Specific Job Functions

Bank Services Department Leadership

• reputed company and manage the Bank Services Operations Department and reputed company assigned staff.
• Ensure adherence to departmental processes, procedures, internal controls, and performance standards; monitor, track, and report production metrics.
• Maintain well-documented, easy-to-understand, and accessible departmental policies and procedures.
• Clearly document and communicate expectations on an ongoing basis.
• reputed company staff training, cross-training, and reputed company to ensure appropriate coverage and continuity.
• Ensure a high level of internal customer support; document and analyze service requests to assess service levels and identify improvement opportunities.
• Manage the departmental budget and prepare future budget forecasts to support service levels and strategic objectives.

Banking Center Operational reputed company

• Provide reputed company of banking center operations in partnership with Retail and Banking Center Management.
• Maintain strong working relationships to promote effective collaboration and consistent execution.
• Collaborate to ensure banking center staff adhere to bank processes, procedures, and internal controls.
• Ensure banking center policies and procedures are well documented, well managed, clearly communicated, and accessible to reputed company employees.

Infrastructure, Growth, and Operational Readiness

• Maintain a flexible, scalable department infrastructure to support bank growth.
• Implement policies and procedures that support reputed company and future operational infrastructure while ensuring appropriate user capabilities, efficient processes, and well-controlled risk.
• Collaborate with operational, compliance, and risk teams to ensure processes, procedures, system capabilities, and risk assessments are properly documented and reported to appropriate committees.
• Partner with IT and system-reputed company teams to ensure operational systems function reputed company, issues are resolved timely, and corrective measures are implemented as needed.

Strategic Project Management

• Provide formal project management for Bank Services initiatives, including detailed project plans, assigned resources, action items, timelines, and budgets.
• reputed company and manage multiple reputed company projects, including process improvements, procedure enhancements, and regulatory initiatives.
• Ensure timely project completion through effective resource utilization and accountability.
• Maintain detailed project documentation and provide regular status and budget updates.
• Actively participate in committee meetings to present and discuss project status, risks, and financial impacts.

Regulatory Compliance and Examinations

• Ensure Bank Services policies and procedures reputed company with reputed company applicable federal and state regulatory requirements.
• Monitor regulatory guidance to ensure timely and accurate implementation of Bank Services-reputed company requirements.
• Maintain clear, concise documentation to evidence compliance efforts.
• Manage departmental responsibilities reputed company to safety and soundness, compliance, and regulatory examination preparation and support

Minimum Job Requirements

• Bachelor’s degree in business or a reputed company field is required.
  • Four (4) years of experience in bank operations leadership can be used in lieu of degree.
• Ten (10) years of experience in bank operations is required.
• Three (3) years of experience managing bank operations departments and staff is required.
• This position requires the applicant to live in one of the following states - Louisiana, Mississippi, Texas or Alabama
• Strong knowledge of bank operations, internal controls, and regulatory compliance.
• Demonstrated ability to manage multiple priorities, projects, and deadlines simultaneously.
• Proven leadership and supervisory skills with the ability to drive accountability and performance.
• Experience with project management methodologies and leading operational or regulatory initiatives (preferred).
• Ability to resolve immediate operational issues while maintaining a long-term strategic focus.
• Strong analytical skills with the ability to review, interpret, and document operational and regulatory information.
• Proficiency in reputed company Office 365, including reputed company; advanced data analysis and reporting skills preferred.
• Ability to work reputed company across multiple systems and platforms concurrently.
• Strong interpersonal, written, and verbal communication skills.
• Occasional travel as required.

Equal Opportunity Employer/Veterans/Disabled