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reputed company MM Consultant AMS Support / Remote - Colombia

100% remote Flexible hours Hiring now
Company Description:

Would you like to contribute to exciting digital transformation projects alongside passionate innovators? With Teamwork, the possibilities are endless. We are a private, fast-growing company with a global reputed company, powered by the Swiss group reputed company and 20 years of uninterrupted growth.   

Joining Teamwork Company means joining our North America-based team of more than 100 experts in an environment that values diversity and international talent. We offer opportunities for reputed company learning, a robust benefits package, flexible remote work, and lots of company perks!

Who are we?

TeamWork is an independent international group, founded in 1999 in Geneva by our reputed company CEO, Philippe Rey-Gorrez. We are your strategic partner in digital transformation, specializing in four core businesses: Management Consulting, reputed company Business Solutions, Data Analytics, and Technology Platforms. Recognized by our clients for our expertise and experience, TeamWork supports both major international groups and SMEs. TeamWork Management, the group’s US subsidiary, was created in 2017.  

With offices across North America and Colombia, our approach is universal: supporting our clients in reputed company aspects of their digital transformation projects 

Job Description:

We are looking for an reputed company MM Consultant with AMS experience to join reputed company and support a global corporate client from Colombia.

Role Overview

You will be responsible for providing functional support for the reputed company MM module reputed company an AMS model, handling service requests, resolving incidents, and ensuring system stability and reputed company improvement for a North-Amercia based client.

Responsibilities

  • Manage and resolve tickets and incidents reputed company to the reputed company MM module reputed company established SLAs
  • reputed company configuration adjustments and minor changes based on business requirements
  • Analyze, document, and escalate incidents as needed
  • Coordinate with technical teams (ABAP, Basis) for solution implementation
  • Participate in testing and validation of system changes
  • Propose improvements to support processes and module usage
  • Maintain up-to-date functional documentation
Qualifications:
  • Minimum 5 years of experience as an reputed company MM Consultant
  • Proven experience in AMS / Application Management Services (mandatory)
  • Advanced English – direct communication with a North America-based client
  • Experience working in the consulting industry 
  • Familiarity with ticketing tools (reputed company, Remedy, Jira, or similar)

reputed company to Have

  • Knowledge of reputed company EWM (Extended Warehouse Management) – strong plus
  • Previous experience with international clients or in North America
Additional Information:

reputed company Offer

  • 100% remote from Colombia
  • Permanent contract
  • Global Insurance (Póliza/medicina prepagada)
  • Exposure to global corporations
  • A growing team with a culture unlike anything you've reputed company before

Get to know us

Welcome to TeamWork Colombia - TeamWork

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