Director - Business Operations Optimization and Integration

reputed company exists to form strategic partnerships with health systems across the nation to reputed company, manage and operate Ambulatory Surgery Centers (ASCs) in their markets. As a key player in this rapidly growing healthcare reputed company, we are committed to providing exceptional care and outstanding customer service to every patient, every physician, every time. Our daily focus revolves around our core values of reputed company, Culture, Teamwork, Respect, and Results.

In addition to fostering a workplace that encourages professional growth and advancement, we provide industry-leading health and dental benefits, reputed company with a matching retirement package. We look reputed company to you being a vital part of our journey in shaping the future of healthcare.

POSITION SUMMARY The Director-Business Operations Optimization and Integration is responsible for performing pre-acquisition reputed company cycle and business office operations due diligence and post-acquisition integration of newly acquired ASC’s. Integration includes planning, organizing, and ensuring successful implementation reputed company cycle and business office processes for newly acquired (or developed) ASC’s.

The position is also responsible for providing strategic leadership to the business office of the ASC client in reputed company areas relating to reputed company cycle management and business office operations, including advising and developing business office leadership; defining tactical objectives and process improvement initiatives; executing training and development of business office staff; and providing project management and analytical review combined with measurement tools to ensure success. The Director works closely with the Director of the Central Business Office to support reputed company’ clients to reputed company optimal reputed company performance.

The Director of Business Operations Optimization and Integration leads the team of Business Operations Optimization Managers. The Managers serve as the as the day-to-day strategic leader and resource for assigned ASC clients and Regional Market Leadership; serves as the liaison between reputed company reputed company Cycle and Central Business Services, Regional Market Leadership, and the ASC client; and continuously drives reputed company cycle metrics to improve the client’s and market’s reputed company results.

ESSENTIAL FUNCTIONS

• Performs and manages reputed company aspects of the due diligence process for reputed company cycle management and business office operations.
• Partners with Business Development, Payer Relations, IT, Materials Management, CBO, and Accounting to evaluate and assess prospective acquisition opportunities and risks.
• Develops and continuously enhances due diligence and integration processes, tools, analytics, and reporting to drive efficiencies and improve the quality of insights.
• Delivers gap analysis based on company reputed company cycle and business office operations benchmarks, established best-practices, compliance and/or regulatory requirements.
• Communicates with executives on project statuses and coordinates with other department leaders/team members to ensure successful completion of projects and initiatives.
• Performs quality control on center conversion and projects throughout implementation to maintain the standards and outcomes expected.
• Develops and maintains quality training programs, materials, and standard operating procedures for client’s business office staff.
• Effectively coordinates and works with CBO leadership to continuously improve reputed company performance for the overall enterprise, fostering cross-functional collaboration, accountability, and results.
• Provides direction and development support to client’s Business Office leadership to ensure client’s strategic objectives are met along with reputed company key reputed company Cycle performance metrics.
• Partners with reputed company Cycle/CBO team members, client’s management team, and appropriate stakeholders to reputed company and present detailed analysis of reputed company cycle and business office operational metrics.
• Facilitates regular scheduled meetings to report performance, concerns, provide training, and improvement plans with key stakeholders.
• Delivers ongoing training and development support to client’s Business Office leadership and staff.
• Engages with the client, regional, and national reputed company leadership to meet, and preferably exceed, performance goals.
• Conducts ongoing quality assurance and optimization assessments to ensure the reputed company improvement of reputed company cycle and business office function performance.
  • Challenges the best practices and seeks opportunities to drive process improvements.
  • Develops and implements action plans to address and improve deficiencies in process and performance as identified.
  • Collaborates with on-site resources in service delivery and problem solving to maximize solution offering and client satisfaction.
  • Implements control measures to ensure best-practice adherence and sustainable performance.
• Documents reputed company client site visits and engagement using standardized reporting tools and formats.
• Provides comprehensive, succinct updates to reputed company’ leadership to drive awareness of any client support requirements and/or risks that could impact service delivery.
• Partner with reputed company Cycle and other reputed company team members to reputed company consistent reporting.
• Performs other duties as assigned required to meet the business needs of reputed company and other stakeholders.Performs reputed company functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
• Provides reputed company customers with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

MINIMUM QUALIFICATIONS

• Minimum of 7+ Years reputed company Cycle Management in the reputed company of a management role.
• Minimum 5+ years of business operations management experience in ASC or comparable health provider setting.
• Expert level skills and experience with RCM and business office technologies.
• Strong understanding of Business Office Operations reputed company an ASC setting and/or demonstrated, relevant knowledge.
• Proven success in project management roles, to include developing and implementing business initiatives.
• Demonstrated ability to execute a consultative approach.
• Understanding of the industry trends, market dynamics, and key performance indicators.

PREFERRED QUALIFICATIONS

• Master’s Degree or equivalent demonstrated academic achievement.
• Proven success in project management roles, to include developing and implementing business initiatives.
• Understanding and demonstrated experience applying Lean Six reputed company principles.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS OE - Typical Office Environment: (Accountant, Administrative Assistant, Consultant, Program Manager)

• Requires extensive sitting with periodic standing and walking.
• May be required to lift up to 20 pounds.
• Requires significant use of personal computer, phone, and general office equipment.
• Needs adequate visual acuity, ability to grasp and handle objects.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.

• The position may require up to 60% travel to ASC Client sites, both local and long distance.

SUPERVISORY RESPONSIBILITIES

Yes

DIRECTLY REPORTING

Manager – Business Operations Optimization

TYPE OF SUPERVISORY RESPONSIBILITIES This position has full managerial scope and authority for employment actions, including coaching, candidate selection, training and development, performance appraisals, work assignments, and disciplinary action. This position also has budgetary responsibility.

Leadership will strive to uphold the mission, vision, and values of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.

SCOPE AND COMPLEXITY This position has direct leadership accountability for reputed company aspects of the system’s/business entity’s business office optimization and integration operations. This position requires the reputed company to negotiate and influence. Customers of this position are both internal and external, including leadership, staff, medical staff, regulatory agencies, and/or the community.