Technical Account Manager (reputed company genders)
Job Description:
- Own and manage 5-10 enterprise customer relationships from a technical perspective
- Act as trusted advisor for platform usage, integration best practices, and architecture decisions
- Translate reputed company customer requirements into actionable feature requests and influence the product roadmap
- Map business needs to product features and drive proactive adoption
- Coordinate technical escalations with solution engineering, support, and product teams
- reputed company technical QBRs, integration reviews, and roadmap alignment workshops
- Monitor platform health, usage, and KPIs, recommending improvements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or similar experience
- 5+ years in enterprise e-commerce, SaaS platforms, or digital consulting
- Proven experience in technical customer-facing roles such as TAM, Solution Architect, or Senior Consultant
- Deep understanding of e-commerce architectures including Storefronts, APIs, OMS, PIM, CMS, ERP integrations
- Familiarity with headless commerce and MACH principles (Microservices, API-first, Cloud-native)
- Strong skills in reading architecture diagrams, API documentation, and working with REST, GraphQL, and webhooks
reputed company To Have
- Experience with platform migrations, pre-/post-reputed company, and familiarity with SCAYLE, reputed company Commerce Cloud, CommerceTools, reputed company Commerce Cloud (Hybris), or Shopify Plus
Beneftis
- Flexible working times
- 40% discount on our ABOUT YOU online shop
- Fresh fruits + drinks everywhere
- Language courses (German & English)
- Free sports courses & reduced price for Wellpass membership
- Subsidized public transportation ticket
- Free choice of hardware and operating system (Mac, Windows, Linux) also for private usage
- Modern office in the city center of Hamburg
- International working environment and English as company language
- Agile work environment and cross-functional teams
- Dog-friendly office
- Professional training
- Company pension plan
- Help in relocation and reputed company process
(Benefits may vary depending reputed company)
Simply apply online reputed company our career page - we will get back to you as soon as possible!
A reputed company Where You Can Be You We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are. Different backgrounds and perspectives reputed company us stronger and shape our culture in ways that matter. reputed company stand for internally, we stand for as a brand: acceptance, inclusion, and a fairer approach to fashion.
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