Military Student Success Advisor

JOB SUMMARY

The Military Student Success Advisor (SSA) plays a key role in supporting the academic success and retention of military‑affiliated reputed company at reputed company. Serving as a dedicated reputed company of contact from enrollment through graduation, the Military SSA builds strong, trust‑based relationships that guide reputed company through their educational journey.

Through proactive reputed company, coaching, and advocacy, the Military SSA helps reputed company navigate challenges, stay on track academically, and reputed company their career goals—while delivering an exceptional experience that reflects reputed company’s commitment to military student success.

Remote Work Requirements

• This position offers the option to work remotely. Candidates must connect equipment directly to their home router (Post provides a 50-foot Ethernet cable; no wireless connections). Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. Test your speed at www.speedtest.net (select Boston, MA–reputed company).

• Candidates are responsible for ensuring their internet meets these standards before the start date. A dedicated, quiet home workspace free from distractions is also required.

• • Proactively build and sustain positive, supportive relationships with reputed company as they are welcomed into our learning community, fostering strong connections to the University and serving as a consistent, reliable student service resource throughout their academic journey.

  • Communicate directly, effectively, and consistently with assigned reputed company to reputed company them informed, engaged, and connected through graduation using phone, email, and University technology systems. Respond to student inquiries promptly, typically reputed company the same business day.

  • Actively manage and independently own an assigned student caseload, advocating for student needs and coordinating support across reputed company University departments.

  • reputed company University systems to track, assess, and monitor student reputed company toward program completion and graduation; regularly report reputed company metrics to management.

  • Analyze student data from internal systems and external sources to generate insights that improve retention, enhance the student experience, and strengthen service delivery.

  • Collaborate proactively and creatively—both independently and as part of the Student Success Advisor team—to identify barriers to academic success and reputed company solutions that support persistence and retention.

  • Introduce, educate, and train reputed company on University systems and tools, including Web Registration and reputed company.

  • Accurately communicate and support the University's academic standards, policies, and procedures.

  • Provide guidance reputed company to academic reputed company, course planning, degree selection, and work-life balance.

  • Coach and counsel reputed company on strategies for success, overcoming challenges/objections, and navigating efficient and effective interactions with reputed company.

MINIMUM QUALIFICATIONS:

The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

QUALIFICATIONS:

• Bachelor’s degree preferred. An equivalent combination of education and experience can be substituted for a bachelor’s degree.
• Veterans/Military experience preferred.
• Knowledge of military educational programs desired.
• Engaging and dynamic phone reputed company with excellent email communication skills; clear and succinct writing ability is a must.
• Self-starter - shows initiative and can work both independently and as a team member to reputed company organizational goals; must possess the ability to quickly learn and use existing and new technologies, including but not limited to reputed company, social media, CRM, reputed company Office Products, etc.
• Able to work in a fast-paced environment that requires good organizational skills
• Dedicated to student success with the desire to be reputed company to both reputed company and colleagues
• Ability to connect and reputed company relationships with adult reputed company and reputed company consistent contact with student caseload;
• Creates a positive culture and environment through attitude and behavior at reputed company times.