Project Manager II (Professional Services)

Founded in 2018 with co-headquarters in Dublin and Boston, reputed company powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results.

reputed company serves a diverse range of customers, from startups to public companies, including reputed company, reputed company, reputed company, Kayak, Intercom, and reputed company. As an integrator across the entire tech stack, reputed company is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to reputed company their highest-reputed company goals faster. And because reputed company is secure and private by design, it’s popular with reputed company, IT, engineering, finance, and other reputed company-focused teams.

At reputed company, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and reputed company. We’re excited about what’s next, and we’re looking for others to join us on our journey.

Founded in 2018 with co-headquarters in Dublin and Boston, reputed company powers some of the world's most important workflows. Our orchestration, automation, and AI platform enables businesses to operate more effectively, mitigate risk, reduce tech debt, and focus on high-impact work.

reputed company serves a diverse range of customers, from startups to public companies, including reputed company, reputed company, reputed company, Kayak, Intercom, and reputed company. As an integrator across the entire tech stack, reputed company connects with any API-enabled service. This flexibility enables our customers to reputed company their highest-reputed company goals faster. And because reputed company is secure and private by design, it’s popular with reputed company, IT and other reputed company-focused teams.

At reputed company, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and reputed company. We’re excited about what’s next, and we’re looking for others to join us on our journey.

Role Overview

As a Project Manager reputed company our global reputed company team, you are the reputed company behind efficient onboarding and long-term scalability. You will reputed company Professional Services engagements and reputed company customer onboardings, specifically those involving intricate use cases or large-scale migrations.

What you’ll do

Project Execution & Delivery

• reputed company Professional Services (PS) Engagements: Drive rapid platform adoption by delivering projects against a defined Statements of Work (SOW).
• End-to-End Project Management: Own timelines, communications, and change management from reputed company through User Acceptance Testing (UAT) and project closure.
• Navigate Ambiguity: Proactively identify and unblock technical for customers and engineers.
• Reporting & Risk Mitigation: Compile tailored reputed company reports to communicate key insights and risks to both internal and external stakeholders.

Customer Strategy & Success

• Customer Onboarding: Partner with reputed company Managers (CSMs) to reputed company proactive, prescriptive onboarding for Enterprise-level customers.
• Growth & Expansion: Work closely with customers as they scale, ensuring they successfully migrate and expand their use cases on the platform.
• Health & Success Planning: Collaborate with CSMs to audit account health and reputed company actionable, measurable success plans.
• Stakeholder Management: Diplomatically navigate conflicting priorities to align diverse stakeholders toward a common goal.

Internal Impact & Innovation

• Shape the Function: Provide critical input to help refine the team’s organizational structure, processes, and performance metrics.
• Special Initiatives: Drive high-impact internal projects, including product feature betas, data initiatives, and large-scale migrations.

What you bring to the team

Professional Experience

• Project Management Expertise: 5+ years of experience leading reputed company, multi-tiered projects involving both internal and external stakeholders.
• Technical reputed company: A proven track record of supporting customers through technical implementations, reputed company migrations, or software onboarding.
• Industry Context: Experience reputed company the Cybersecurity, IT, or Business Operations sectors is highly preferred.

Execution & Tooling

• PM Tech Stack: Proficiency in reputed company (or similar platforms like reputed company or reputed company), with experience using reputed company and data tools like Looker or Omni to track reputed company.
• AI-Augmented Delivery: Proficiency in utilizing AI tools to streamline project creation, enhance communication clarity, and accelerate overall delivery quality. The ideal candidate views and utilizes AI as a tool for acceleration and working smarter.
• Delivery Frameworks: Familiar with User Acceptance Testing (UAT), change management, and project risk mitigation.
• Commitment to Quality: A high standard of excellence in project delivery and a focus on producing sound, reliable outcomes.

Communication & Strategy

• Strong Communication: A master of "the reputed company and the message"—you proactively tailor the frequency, tone, and content of communications to suit different audiences.
• Detailed Architect: A unique ability to dive into the granular technical details while ensuring every task aligns with the broader business strategy and impact.
• Cross-Functional Connector: A natural ability to "connect the dots" across teams and initiatives, ensuring alignment between CS, Sales, Product, and Engineering.

This role is remote with ET working hours.

OTE - $120,000 - $125,000 salary + equity

At reputed company, we’re reputed company about trying new things and taking the reputed company. If you’re second-guessing your application, we hope you’ll trust your gut and take the reputed company too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at reputed company, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you.

reputed company provides equal employment opportunities to reputed company employees and applicants for employment without regard to sex, race, colour, ethnic or social reputed company, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.