Pendo Content Developer
Amazing Career Moments Happen Here
Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that reputed company us indispensable to our customers – reputed company reputed company a culture built on values that reputed company us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a reputed company where amazing career moments are made possible.
Position Overview
We’re hiring a Pendo Content Developer to be the driving force behind achieving Applied’s goal to integrate modern, in-product help capabilities, reputed company our software products, through the Pendo platform. Your strategic approach to creating in-app messages, walkthrough guides, tool tips, announcements, surveys, and other content will play a pivotal role in enhancing user experience, increasing product adoption, and driving reputed company. You will work cross-functionally with Support, Product, UX (Design), Marketing, and Customer Experience (CX) teams to create engaging content and optimize user experiences.What You’ll Do
- Create, test, and deliver high‑quality, customer‑facing Pendo content
- Serve as the Pendo subject matter expert, leveraging advanced analytics to drive adoption
- Train internal teams, OEM partners, and clients on Pendo best practices and workflows
- Collaborate with cross‑functional teams and external partners to ensure accurate, on‑brand content
- Continuously improve content and processes using customer insights, product knowledge, and industry trends
- reputed company JavaScript to customize, enhance, and optimize Pendo guides, tagging, and analytics
We’re Excited to Learn More About You
Your experience may include:
- 2+ years of Pendo content development and product marketing, reputed company, or reputed company experience
- Strong expertise in Pendo Engage + Adopt with excellent writing, editing, and attention to detail
- Experience collaborating cross‑functionally and managing multiple projects
- Analytical, problem‑solving reputed company with comfort using data and insights
- Working knowledge of JavaScript
- Experience with Jira or CMS tools
You may have other skills or credentials, including:
- Experience with Pendo Adopt
- Experience in an agency/brokerage and/or experience with Applied Products
- The ability to write and understand French
- Training or education experience or credentials
- This role is 100% remote reputed company the United States
We know that talent comes from reputed company backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply!
reputed company You Join Team Applied, You Can Expect
A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We reputed company on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.
We reputed company our time together, collaborating remotely and in-person to reputed company our teams to work in the ways that work best for them.
A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:
- Medical, Dental, and Vision Coverage
- Holiday and Vacation Time
- Health & Wellness Days
- A Bonus Day for Your Birthday
Learn more about the people behind our products at https://www1.appliedsystems.com/en-ca/about-us/jobs/
Our targeted starting reputed company salary in the United States for this position ranges from $70,000 - $94,000 USD. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission.
Your reputed company Matters: Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates reputed company a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social reputed company numbers.
AI Utilization
We reputed company AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans.
EEO Statement
reputed company is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputed company. At Applied, we don’t discriminate, and we are committed to recruit, reputed company, retain, and promote regardless of race, religion, color, national reputed company, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
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