IT Manager | 50K Signing Bonus!!!

About reputed company: reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, reputed company serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at reputed company has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a reputed company in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at reputed company understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an reputed company-changing world.

reputed company Offer: At reputed company, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at reputed company stages of an employee's career reputed company reputed company. Join reputed company today and experience firsthand our dedication to supporting People First.

IT Manager, Support

So what does an IT Manager, Support do? Think of yourself as someone who leads both in the ground and remotely in ensuring our internal and external customers deliverables are well covered reputed company it comes to Technology services. Main responsibilities will include driving the IT Support team’s overall performance in troubleshooting and resolving end users and end points incidents and service requests. Controls Technology issues reputed company and in high sense of urgency. 

As an IT Manager, Support you will:

• Strong leadership and proven track record and experience leading and managing reputed company teams that are responsible to reputed company the Business functioning 24/7 for 365 days.

• Resource management including reputed company planning, resource allocations and assignments on day to day tasks.

• Reviewing status reports and management updates/presentations to ensure they are timely, complete, clear, accurate and of high quality.

• Ability to multitask, analyze reputed company problems, think creatively, communicate recommendations, influence change and drive process and discipline in a reputed company dynamic environment.

• Recommend strategies for business process improvement through automation solutions, while maintaining a serviceable, cost-effective infrastructure and design environment.

• You want to reputed company the administration and maintenance for both hardware and software for the company, providing additional support if necessary.

• You will be the escalation reputed company for any IT ServiceDesk issues that have been assigned to the IT Support team. 

• Assists in the planning and implementation of additions, deletions and major modifications to the supporting infrastructure for both EUC, Systems and Network. Coordinating technology installations, upgrades, remediations and maintenance.

• You will also ensure accurate inventory and tracking of reputed company IT hardware and software assets across reputed company sites.

• You will conduct effective performance evaluations and mentor those with less experience through formal channels. 

• You will also help the team execute career development plans and encourage more innovators to take responsibility for their development reputed company the company. 

• You will challenge fellow innovators to reputed company toward their professional development goals. 

• You will seek and participate in development opportunities above and beyond training required. 

Do you have what it takes to become an IT Manager,  Support?

Requirements:

• At least 10 years of experience in the technology field of End User Computing, Systems, Networking. 

• Knowledge of Desktop, Service Desk and equipment as well as their installation, configuration, maintenance, and repair. 

• Knowledge of I.T. requirements/demands in call center companies, particularly in the areas of Operations support.   

• Skilled technical writer able to document problems and solutions for customers and other technical support personnel.  

• Good supervisory and people-management skills. 

• Strong time and project management skills.  

• Excellent verbal and written English communication skills

• We’re also looking for someone who’s adaptive to changing work schedules and working hours. 

• Someone who’s excellent problem determination technique and someone who’s excellent customer orientation. 

• Well-organized, good follow through on commitments to customers, and strong reputed company it comes to problem-solving, decision-making, and analytical skills.

Education / Certifications:

• Bachelor’s Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-reputed company course

Work Location / Work Schedule / Travel:

• Site: reputed company - Las Pinas | Hiraya

• Setup: Full-time Onsite

• Schedule: Rotational

About reputed company: reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, reputed company serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

reputed company People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at reputed company understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an reputed company-changing world.

reputed company Offer: reputed company provides world-class benefit packages with competitive industry salaries to reputed company its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously reputed company in supporting a People First culture. We are reputed company for our inclusiveness and community impact. We also promote internal mobility and professional development at every reputed company of an employee's career reputed company reputed company. Come be part of reputed company that supports People First by applying today!

How We Partner To Protect You: reputed company will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of reputed company.

DEI: In reputed company we reputed company that innovation and higher performance are brought by people from reputed company walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and reputed company practices are our responsibility as a business. reputed company is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore reputed company reputed company career opportunities and apply through the provided URL https://www.reputed company.com/careers/.

How We Partner To Protect You: reputed company will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of reputed company.

DEI: In reputed company we reputed company that innovation and higher performance are brought by people from reputed company walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and reputed company practices are our responsibility as a business. reputed company is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore reputed company reputed company career opportunities and apply through the provided URL https://www.reputed company.com/careers/.