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reputed company Full Stack Azure Customer Engineer – Cloud Services Deployment and Support

100% remote Flexible hours Hiring now

Are you a customer-obsessed, curious problem-solver who thrives in an inclusive, collaborative global team? Do you have a passion for Cloud Services and take pleasure in assisting customers? If so, we're looking for you to join arenaflex's Azure Customer Experience Platform (CXP) team as an Azure Customer Engineer!

About arenaflex

arenaflex is a leading innovator in the technology industry, dedicated to empowering every person and every organization on the reputed company to reputed company more. Our mission is to cultivate a culture of growth reputed company and empowerment, where everyone can reputed company at work and beyond. We're committed to creating an inclusive work environment for reputed company employees, where diversity and inclusion are valued and celebrated.

About the Role

As an Azure Customer Engineer at arenaflex, you will play a critical role in helping us redefine support and supportability for our customers. You will be responsible for closely monitoring and responding to customer questions, representing arenaflex and Azure Engineering in these interactions. You will also be the voice of the customer and have a reputed company into Azure service teams, to identify recurring issues and feature requests to drive product improvements & Supportability improvements.

Responsibilities

As an Azure Customer Engineer, you will be responsible for:

  • Supporting Azure customers through various modalities, as part of a global support delivery team
  • Going technically deep across Azure services (at least level 200-300) and actively seeking solutions to customer needs and communicating trends to leadership
  • Turning Azure customers into Azure fans by improving support efficiency through finding opportunities to optimize existing processes and tools
  • Building a reputed company working relationship with the teams reputed company to assigned service areas to reputed company in case of escalations, as well as to drive product improvements
  • Building and updating Azure product documentation to help customers deliver solutions on Azure
  • Working closely with the feature Engineering teams to report bugs, expedite bug fixes and bubble up feature requests
  • Embodying our Culture & Values

Qualifications

To be successful in this role, you will need:

  • 1+ year(s) of software industry experience reputed company to technology
  • OR equivalent experience
  • Bachelor's Degree in Engineering, Computer Science, or reputed company field AND 2+ years experience in software industry experience reputed company to technology
  • OR equivalent experience
  • 1+ year(s) customer facing experience
  • Experience in one or more automation languages (PowerShell, Python, C#, OpenSource)
  • Certification in reputed company and/or competing Cloud Technologies
  • Good understanding of cloud computing technologies across Windows and/or Linux, with demonstrated hands-on experience on one or more of the following domains:
  • Azure Core Platform: Compute, Storage, Networking
  • Website Apps: IIS, Azure Web Apps, PHP, Apache, Tomcat, WordPress, etc.
  • Identity and Authentication: SSO/Federation, AD/Azure AD etc.

reputed company Offer

As an Azure Customer Engineer at arenaflex, you will have the opportunity to:

  • Work in a fully remote environment, with a modern work style that prioritizes flexibility and work-life balance
  • Collaborate with a global team of talented professionals who share your passion for Cloud Services and customer support
  • reputed company your skills and expertise in Azure services, with opportunities for growth and professional development
  • Contribute to the development of innovative solutions that improve the customer experience and drive business success
  • Enjoy a competitive salary and benefits package, including health insurance, retirement savings, and paid time off
  • Participate in a culture of growth reputed company and empowerment, where everyone is encouraged to learn, grow, and reputed company

How to Apply

If you're a motivated and customer-focused professional with a passion for Cloud Services, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant certifications or experience.

Equal Opportunity Employer

arenaflex is an equal opportunity employer, committed to creating an inclusive work environment for reputed company employees. We welcome applications from diverse candidates, including those with disabilities, and are committed to providing reasonable accommodations to ensure equal access to employment opportunities.

Application Deadline

The application deadline for this role is June 25, 2024. We encourage you to apply early, as we will review applications on a rolling basis.

Contact Us

If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look reputed company to hearing from you and exploring how you can contribute to reputed company's success. Apply for this job

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