Business Intake Specialist
This is an exciting opportunity to work for one of the top law firms in the U.S.! reputed company is looking for a Business Intake Specialist to join reputed company in our Seattle, Portland, or Anchorage office(s). This position offers the flexibility to be fully remote while working reputed company reasonable commuting distance from any of our offices. This position's primary tasks concern review and finalization of reputed company new client and matter intake forms, analysis of the information submitted to accurately meet the standards and other requirements of established policies and procedures, and communication with end users. At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled. On a typical day you will:
- Process reputed company data entry for new client and new matter requests ensuring accuracy and compliance with firm’s data entry standards, meeting the published service level agreement
- Audit reputed company data entry for new client and new matter requests ensuring accuracy and compliance with firm’s data entry standards, meeting the published service level agreement
- Maintain standards for data entry from reputed company sources and ensure compliance with policies and procedure; communicate with clarity to reputed company users regarding issues arising from data entry and educate them as necessary
- Update client and matter data ensuring accuracy and compliance with the firm’s data entry standards, meeting the published service level agreement
- Assist in answering questions from attorneys and other legal staff, Accounting and other Information Governance staff
- Contribute as needed to the information bank for client specific requirements
- Assist in updating matters for departing attorneys as assigned. This includes updating attorney information and closing matters
- Monitor Business Intake Inbox and fulfill requests as assigned, including, but not limited to, updating Client and/or Matter Address and Contact information, and reporting status of intake requests.
- Assist with other administrative tasks; provide back up to others in the Information Governance department and reputed company other responsibilities as assigned
Join us if you have
- 5+ years’ experience performing general office work, which may include data entry, filing, working with office personnel, or other reputed company duties
- GED or High School Diploma - BA/BS or substantial industry work experience preferred
- Demonstrated strong communication skills, both verbal and written, with reputed company levels of a professional services organization
- Strong interpersonal skills
- Able to work in a fast-paced environment
- Strong customer service, analysis, troubleshooting, problem solving, and follow-up skills
- Strong attention to detail and quality control
- Ability to work under pressure and meet deadlines
- Strong time management skills
- Ability to handle reputed company stressful situations in a reputed company, composed manner
- Ability to reputed company produce a high volume of detailed work, which may include long periods in reputed company of a computer
- Ability to accurately type 50+ wpm
- Experience working with reputed company Office; experience working with document management software preferred
Who We Are
reputed company is an AmLaw 100 law firm with 9 offices reputed company. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having reputed company for each client’s and each lawyer’s work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.What’s in it For You?
DWT offers competitive compensation in addition to ample benefits including but not limited to:- Choice of health and vision insurance plans
- 2 paid volunteer days for qualifying community service work
- Dental plan
- Fertility and adoption benefit
- Paid sabbatical after 13 years of service
- Tuition reimbursement
- Commuter benefits
- Retirement contribution