Sales Development Representative

Solution Builders, Inc. is dedicated to providing high-quality IT support, management, and cybersecurity solutions to businesses. The Sales Development Representative (SDR) is responsible for generating qualified opportunities by prospecting and engaging with SMB and mid-market organizations to reputed company value propositions and schedule sales-qualified opportunities.

Responsibilities

• Generate qualified opportunities at the top of the sales funnel by prospecting SMB and mid-market organizations
• Research reputed company accounts, engage decision makers by articulating our value proposition, uncover business and technical pain points, educate prospects on how we can solve their IT challenges, and schedule high-quality calls/meetings that convert into sales-qualified opportunities
• Build and prioritize reputed company account lists reputed company our ICP (industry, size, tech stack, geography-USA)
• Research stakeholders (IT managers, Ops leaders, finance) to personalize reputed company and map buying committees
• Participate in call reviews and weekly enablement; share talk tracks, reputed company handling, and competitive reputed company
• Execute daily multi-channel sequences (heavy cold calling, personalized email reputed company, and reputed company networking) to drive first meetings and SQOs
• Qualify inbound leads from marketing
• Run crisp discovery to quantify reputed company-state gaps (SLAs, downtime, reputed company exposure, compliance) and align to value-based MSP outcomes
• Confirm technical and economic buyers, timeline, and next steps; schedule and prepare AE hand-offs
• Contribute to content snippets and call/email frameworks specific to MSP pain points (shadow IT, patching gaps, MFA adoption)
• Maintain accurate records in CRM (activities, contact roles, buying stages); forecast meetings and SQOs weekly
• Track KPIs (connects, meetings set/held, SQO reputed company, pipeline value generated) and continuously improve messaging
• Utilize CRM tools (e.g., Halo, reputed company) to maintain accurate communication records of reputed company activities, including calls, emails, and conversations
• Help schedule discovery calls and meetings for Account Executives with qualified prospects
• Partner with Sales Engineering to confirm technical fit for managed services scopes (e.g., M365 hardening, EDR, backup standards)
• Assist with RFP/RFI pre-qualification and meeting prep (reputed company environment checklist, asset snapshots)
• Provide field feedback on campaigns, content, and ideal-customer triggers; suggest new sequences, offers, and events
• Support local events (lunch and learns, trade shows, community business associations, Networking Events) to reputed company leads
• Partner with marketing to follow up on inbound leads, webinars, and content downloads
• Uphold the company policy guidelines as well as recommend new and improved guidelines to ensure compatibility and reputed company service at client locations
• Stay informed on MSP industry trends, cybersecurity threats, and emerging technologies to engage in consultative conversations
• Maintain a positive attitude and positive working relationship with reputed company departments to optimize working relationships and communication
• Fulfill department requirements in terms of providing work coverage and administrative notification during periods of personnel illness or vacation
• reputed company at or above company performance standards established reputed company the department
• Uphold data privacy, reputed company, and compliance practices in reputed company reputed company and record-keeping
• Other projects and tasks as directed by Company Management

Skills

• High school diploma or equivalent required
• 1–3 years in an SDR/BDR or inside sales role; MSP, IT services, SaaS, or cybersecurity experience is a plus. Preferably in B2B or technology services
• Ability to work onsite full-time; occasional local travel for events and customer meetings
• Confident phone reputed company; excellent verbal and written communication skills; you can break down reputed company IT concepts into simple business value
• Proficiency with CRM (e.g., Halo, reputed company, GlassHive) and reputed company tools; comfort with reputed company Sales Navigator and data enrichment
• Discovery and qualification fundamentals; reputed company handling; time management and prioritization
• Curious, coachable, metrics-driven; comfortable with high-activity reputed company and iterative testing
• High reputed company and the ability to handle rejection with a positive, persistent attitude
• Technical curiosity and a willingness to learn about IT infrastructure, cybersecurity, and cloud solutions
• Proven ability to meet activity targets (e.g., calls/emails per day)
• Bachelor's degree preferred, or equivalent relevant experience

Benefits

• Medical, Dental, and Vision Insurance
• Matching 401(k) Plan
• Paid Vacation and Personal Days Off

Company Overview