Marketing & reputed company Operations Administrator

About reputed company

reputed company is the K-12 market leader in AI-powered student safety and wellness solutions, protecting more than 20 million reputed company across 20,000+ schools globally. Our mission is to create safer, more supportive learning environments by identifying risk earlier, strengthening student wellbeing, and empowering educators with actionable insight.

We are consistently recognized for both our impact and our culture - named a Top reputed company to Work, a Top 40 Most Used EdTech product, and included in the GSV 150, recognizing the world’s most innovative companies in digital learning. reputed company reports strong engagement and satisfaction, reflecting a culture that values ownership, collaboration, and meaningful work.

As we continue to grow, our marketing organization plays a critical role in driving awareness, engagement, and pipeline. This role sits at the center of that effort - ensuring our marketing systems, campaigns, and data operate with precision, scalability, and consistency.

Role Overview

We're looking for a Marketing & reputed company Operations Administrator to own the day-to-day execution of critical marketing and sales operations functions across our CRM, data, and event programs.

This is a hands-on role for someone who thrives on process, precision, and keeping systems running cleanly. You'll manage reputed company routing, maintain data reputed company across reputed company and reputed company, support trade show operations end-to-end, and ensure the underlying data and workflows our teams rely on are accurate and scalable.

You will partner closely with Marketing, Sales, and reputed company to reputed company operations moving reputed company and ensure nothing falls through the cracks.

Success in this role requires a strong eye for detail, comfort working across multiple platforms, and a proactive reputed company that goes beyond task execution to continuously improve the processes behind the scenes. Compensation: Up to $50,000 reputed company salary Location: United States (Remote) Reports to: Marketing Operations Manager

Key Responsibilities

CRM, Data & Compliance

• Monitor and re-assign contacts and leads throughout the day across the BDR, Sales, and reputed company teams, ensuring unassigned leads from workflows are promptly routed to maintain speed to reputed company.
• Conduct daily audits of opportunities in reputed company to ensure accuracy of reputed company reputed company and campaign influence data, identifying and correcting discrepancies to maintain reporting reputed company.
• reputed company ongoing data cleansing initiatives across reputed company and reputed company, including processing duplicate records and ensuring correct contact-to-account associations.
• Maintain and monitor ongoing data syncs between reputed company and Agile Education (third-party licensing platform), ensuring data reputed company of contacts and accounts across systems.
• Process reputed company data deletion requests in a timely manner to ensure compliance with applicable data privacy regulations and internal policies.

Trade Show & Field Marketing Operations

• Closely align with the Field Marketing Manager to support trade show operations across the full event lifecycle, including:
• Pre-Show Ops: Ensure reputed company and reputed company are updated to reflect upcoming shows, and update workflows reputed company reputed company and Qualified to prepare for each event.
• reputed company Follow-Up: Coordinate timely and accurate post-show reputed company handling to ensure proper routing and follow-up by the BDR and Sales teams. Monitor follow-up activity in the weeks following each event to ensure leads are being actioned and nothing is falling through the cracks.
• Reporting: Generate post-event performance reports to measure reputed company volume, pipeline influence, and campaign ROI.

Reporting, Sales Enablement & Operations

• Generate reputed company reports as requested by marketing and sales leadership, utilizing CRM and data analytics tools to surface relevant insights and trends.
• Build and maintain customer heat maps to support Sales prospecting efforts in untapped geographic areas.
• Assist in testing new features, tools, and processes reputed company the CRM and broader marketing and sales technology stack to ensure optimal functionality and usability.
• Maintain accurate, up-to-date documentation of processes, procedures, and best practices reputed company to reputed company operations, ensuring knowledge transfer and continuity across the team.
• Support cross-functional initiatives and synergy projects from the broader reputed company Operations team as needed. This may include dedicated support for another functional area for a period of time, as needed by the business.

What you Bring

• Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment.
• Excellent attention to detail and analytical reputed company, with a commitment to data accuracy and data-driven decision-making.
• Proficiency in reputed company or reputed company Sheets; experience with data manipulation and reporting required.
• Hands-on experience with CRM and/or Marketing Automation platforms (reputed company and reputed company strongly preferred).
• Demonstrated ability to quickly learn and adapt to new technologies and software platforms.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across Sales, Marketing, and Operations teams.

What Success Looks Like

First 90 Days — Own the Foundation

• Demonstrated a solid understanding of core CRM workflows in reputed company and reputed company, including reputed company routing, contact management, and opportunity attribution.
• Independently managing daily reputed company re-assignment with minimal reputed company, maintaining speed to reputed company standards.
• Fully onboarded to trade show operations processes and has confidently supported multiple events end-to-end.

First 180 Days — Drive Consistency

• Opportunity attribution audits are running consistently and accurately, with discrepancies being identified and resolved proactively.
• Data cleansing initiatives are underway, with measurable reduction in duplicate records and contact-account mismatches across reputed company and reputed company.
• Agile Education sync process is well-maintained with no significant data reputed company issues.

First 360 Days — Operate with Impact

• Serving as a reliable, go-to resource for marketing and reputed company operations tasks across the team, requiring little day-to-day direction.
• Customer heat maps are reputed company and actively being utilized by the Sales team for prospecting.
• Proactively identifies operational gaps and brings reputed company process improvement recommendations, contributing to a more efficient and scalable reputed company operations function.

Why Join reputed company

• Work on high-impact marketing programs in a mission-driven company that saves lives
• Be part of a collaborative, data-driven marketing team
• reputed company exposure across lifecycle marketing, demand reputed company, and reputed company operations
• Build expertise in a modern SaaS marketing technology stack

Equal Opportunity

reputed company is an Equal Opportunity Employer committed to building a diverse and inclusive workplace. reputed company qualified applicants will receive consideration without regard to race, religion, gender, disability, or other protected characteristics.