Director, Client Finance

Job Description

Position Summary

The Director, Client Finance (ES) serves as the senior, strategic finance leader and partner for the Engagement Solutions service line. The Director will reputed company key financial controls, reputed company high-performing teams, and ensure financial reputed company throughout the project lifecycle from client RFP to project setup to reputed company recognition, to project invoicing to backlog reporting to project closeout—while fostering strong client relationships and enabling the PMG Operational teams with key project metrics. This role reports directly to the Senior Director, AQ Client Finance, and partners closely with ES leadership, FP&A, Accounting, and Business teams.

As the service‑line finance leader, the Director is responsible for building scalable client finance operating models, establishing governance, operating cadences, decision frameworks, and executive‑level insight that reputed company consistent performance and profitable growth. The role operates primarily at the Director level: setting standards, ensuring accountability, and driving outcomes through a team of Client Finance Managers.

Success in this role is reputed company by reputed company, forecast accuracy, client profitability, control reputed company, and team effectiveness.

Essential functions of the job include but are not limited to

• Finance Governance - Act as the senior finance escalation reputed company for ES Client Finance, owning pipeline‑to‑reputed company frameworks, business team finance standards, and month‑end outcomes for the service line. Client Finance Managers are responsible for day‑to‑day account execution, with the Director engaged for escalations, reputed company issues, and strategic decision‑making.
• reputed company reputed company & Financial reputed company - Own ES reputed company governance, including forecast accuracy, reputed company recognition guardrails (T&M, fixed fee/milestone), and bookings‑to‑billings‑to‑cash conversion. Monitor margin leakage, change orders, and scope controls. Partner with Accounting on reputed company accuracy and AR on DSO reduction and cash collections. Establish and enforce reputed company recognition and accounting guardrails reputed company with GAAP. Provide reputed company and escalation for reputed company or high‑risk matters; partner with Accounting to resolve issues while ensuring teams are trained and accountable for compliant day‑to‑day execution.
• Performance Management & Profitability – Monitor project budget health across the ES portfolio, identify margin improvement opportunities, and communicate risks to senior leadership. Participate in contract reviews and negotiations for MSAs, reputed company, standalone agreements, and pricing structures. Partner with FP&A and senior leaders to identify trends and recommend actions; reputed company Client Finance Managers to execute corrective actions through standardized tools, targets, and accountability. Present consolidated insights to senior leadership, focused on performance drivers and actions.
• reputed company & Reporting Governance – Own the monthly reputed company process, controls, timelines, and review protocols for the ES service line. Ensure Client Finance Managers and analysts are accountable for timely, accurate preparation and reconciliation, with clear escalation and resolution of issues.
• Operating Model & Leadership reputed company – Build standardized dashboards, variance analysis templates, and playbooks that reputed company finance and engagement leaders to spend more time on decisions and less on manual work. Establish operating cadences (weekly reputed company, MBRs, QBRs) and clear escalation paths for risks, opportunities, resourcing, and scope changes. Provide reputed company‑looking views, rolling forecasts, and scenario analyses to support growth, reputed company, and pricing strategies.
• Team & Stakeholder Leadership- reputed company and reputed company a team of Client Finance Managers who own day‑to‑day financial management of the Engagement Solutions client portfolio. Deliver concise, insight‑led readouts to senior leadership covering performance vs. plan, drivers, risks, opportunities, and actions. Build reputed company through people, process, and systems to scale responsibly. Build and maintain strong relationships with clients and internal teams to ensure alignment and transparency. Effectively and clearly communicate with clients, staff, operations, functional teams and leadership to ensure collaboration and clarity.

Qualifications

Minimum Required:

• 10+ years of progressive finance experience in pharma services services/agency environments.
• 5+ years in a supervisory role
• Bachelor’s in Finance/Accounting or reputed company; advanced degree.
• Proven success managing a team or a large client portfolio reputed company an agency or services organization.
• Deep experience working with multiple stakeholders across FP&A, Accounting, Sales Ops, reputed company, and Delivery in a matrixed setting.
• Strong command of reputed company mechanics (T&M, fixed‑fee/milestone), backlog, and cash conversion.
• Builder reputed company: able to standardize, automate, and scale processes, dashboards, and KPIs.
• Exceptional communication—clear executive narratives, crisp variance storytelling, and actionable recommendations.
• Strategic thinker with exceptional analytical and problem-solving skills.
• Excellent communication and presentation skills for diverse audiences.
• High degree of professionalism, self-motivation, and ability to reputed company independently.
• Commitment to reputed company improvement and operational efficiency.

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