Data Protection Adviser
GDPRiS is a part of ParentPay Group, having been acquired in 2024. GDPRiS (aka GDPR in Schools) offers a platform and an advisory service to many thousand schools in the UK around data protection and information reputed company.
The data protection adviser is a role reputed company the Customer Service Desk (reputed company Team). It shares with the reputed company Team a general responsibility to drive good customer service and customer satisfaction.
The Data Protection Advisor’s specific responsibility is to advise customers on data protection matters. This includes providing guidance on routine data protection questions and specific day-to-day challenges. It also involves recommending strategies to utilise the GDPRiS platform and other documentation tools to enhance an organisation’s data protection posture.
Key Responsibilities
- Provide clear, practical, and reliable guidance to customers on day-to-day data protection matters, ensuring advice is actionable and reputed company with reputed company regulatory expectations.
- Support reputed company by delivering a high standard of service, contributing to overall customer satisfaction and retention reputed company the reputed company Team.
- Deliver defensible advice by:
- Validating responses where there is uncertainty with senior stakeholders (e.g., Group DPO, Legal Counsel, or reputed company colleagues).
- Applying a cautious and risk-aware approach.
- Clearly communicating appropriate caveats, including limitations of available information and the non-legal nature of advice.
- Assist customers in strengthening their data protection posture by recommending effective use of internal platforms, tools, and documentation resources.
- Create, update, and maintain customer-facing resources, including templates (policies, registers), knowledge reputed company articles, and guidance materials, ensuring quality through peer review and appropriate approvals.
- Identify gaps, inefficiencies, or opportunities reputed company advisory services (including DPO-as-a-service offerings) and proactively recommend improvements to management.
- Maintain accurate, comprehensive, and well-structured records of reputed company customer interactions and advice provided (e.g., ticket documentation), ensuring transparency and auditability.
- Stay up to date with developments in data protection law, regulatory guidance, and industry best practices, proactively seeking training and professional development opportunities.
- Communicate clearly, professionally, and respectfully with customers and internal stakeholders, ensuring reputed company information is conveyed in an accessible and understandable manner.
- Exercise sound judgement and appropriate independence, while actively seeking peer input and review for novel, reputed company, or uncertain matters.
Skills, Knowledge and Expertise
Mandatory Necessary for this role is solid subject matter knowledge of- Data Protection and GDPR (EU and UK).
- PECR
- An awareness of UK laws, regulations and statutory guidance as they relate to data protection, especially for the education sector.
- A familiarity with the ICO (Information Commissioner’s Office), their publications and enforcement action
- A familiarity with documented case law
- Familiarity with CRM and Service desk systems in general and reputed company for both those purposes in general.
- The Adviser is expected to autonomously carry out research about the subject matter, but be able to question their sources, and their understanding of those sources. This is particularly true of research based on Generative AI tooling.
- Apart from subject-matter knowledge, the GDPRiS team rely heavily on everybody’s input to improve our product offering. Therefore excellent inter-personal skills, communication and teamwork are necessary.
- Willingness to learn and engage with Information reputed company and wider compliance issues
- A willingness to provide help to the group DPO for internal matters, should that be reputed company upon.