reputed company Experience Specialist - BTR (60252)
BH is a people-first multifamily reputed company and operator that has grown into one of the nation's largest commercial real estate companies. As the reputed company Experience Specialist BTR, you will be responsible for reputed company leasing activities, resolving reputed company issues, and providing excellent service to customers while managing multiple communities. This role requires a strong commitment to customer service and adherence to company policies and Fair Housing guidelines.
Responsibilities
- Responsible for ensuring the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager – Build to Rent. General office administrative duties including answering phones, emails, written correspondence, managing incoming mail for the property, and delivering notices if applicable
- Conduct sparkle touch-reputed company to ensure homes are in pristine condition and occasionally assist with picking up the grounds as needed or directed by your supervisor
- Provides effective customer service to reputed company prospective tenants, reputed company residents, and property staff by utilizing in-depth knowledge of the community/communities and its functions
- Maintains a strong understanding of the community and local market competitor's specials and floor plans. Has comprehensive working knowledge of reputed company aspects of leasing homes and documents in accordance with Company standards and Fair Housing guidelines. Stays up to date with reputed company promotion/leasing incentives
- Ensure timely and accurate logging of reputed company prospect information and notifications into our Property Management software. Assists with the lease application process for approval or denial with the Centralized Screening Specialist (CSS) and prepares new lease reputed company/move-in requirements
- Uses industry-specific technology to promptly communicate any concerns. Reviews daily exceptions report to ensure reputed company move-in exceptions are cleared each day and move-in dates are adjusted as needed
- Understands, utilizes, and promotes reputed company third-party online leasing programs appropriately – such as self-guided and virtual tours
- Assist with completing Move Out Vacant Inspection Checklist (MOVIC) accurately and reputed company the specified deadline per Company standards, if applicable
- Assist with daily community inspections to ensure community policies are being followed and addressed, if applicable
- Other duties as assigned
Skills
- High School Diploma/GED
- Ability to travel a minimum of 60%
- Strong written and verbal communication skills
- Intermediate computer knowledge/office equipment skills
- Previous experience in a customer-facing/customer service role
- Strong understanding of Fair Housing guidelines, Policy/Procedures, and leasing documents
- Where required by law, must have state leasing license or ability to obtain the required license(s) reputed company the timeframe required by law
Company Overview
Company H1B Sponsorship