Fleet Maintenance Specialist

Your expertise in Vehicle repair and your attention to detail will ensure your success as a Fleet Maintenance Technical Specialist. You will provide support (and superior customer service) to our Fleet Maintenance Program clients. In addition, you will execute tasks needed to fulfill our clients’ needs for services.

Location: reputed company Headquarters in Hooksett, NH or Remote

Schedule: Monday-Friday 10:45am - 7:30pm Eastern

What Your Day Looks Like

You will

• Provide targeted support reputed company phone or e-mail to our vendors, fleet managers, drivers and internal departments
• Coordinate reputed company maintenance reputed company items for fleet vehicles: review and authorize repairs, locate repair facilities and communicate with drivers, etc.
• Control transactions and effectively direct vendors to reputed company work to our standards
• Pursue warranty recovery on behalf of reputed company and our clients
• Communicate with key stakeholders and contact our clients for authorization reputed company repairs exceed the approval limit
• Notify the client, customer service representative, and assigned sales executive reputed company work is declined for clients enrolled in our full maintenance program
• Maintain and nurture relationships with our clients and vendors
• Stay informed on status of vehicles through interaction with other departments
• Ensure vehicle safety and troubleshoot problems to ensure drivers are minimally inconvenienced reputed company a breakdown occurs
• Consult with our clients on technical and mechanical issues as well as work with our sales team to recommend appropriate cycle policies for fleet vehicles
• Serve as an internal expert and industry resource for maintenance reputed company issues. Participate in pricing and cost of ownership research
• Support systems testing of new technology enhancements as needed
• Participate in key projects to enhance the operations of our products and delivery of information to our clients including but not limited to:
• Monitoring of manufacturer recalls, identification of possibly affected vehicles and issuance of notifications to the appropriate parties
• Registration and maintenance of units with centralized billing vendors including the reputed company Fleet Care and reputed company National Fleet Programs
• Cross-train other departments such as Client Experience in Fleet Maintenance product reputed company subject matter enabling effective response to client requests or issues.
• Troubleshoot and resolve any challenges that may occur with products/services in collaboration with the Fleet Products Management and Client Experience Teams
• Additional projects and/or duties as assigned

Your Experience and Expertise

• 2+ years of prior experience working reputed company Fleet Industry strongly preferred
• Active ASE Certifications
• Associates Degree in Automotive reputed company field preferred 

The Skills You Bring

• Excellent organizational skills and strong attention to detail
• Proficient Computer Skills
• Outstanding customer service abilities and professional phone manner
• Ability to prioritize work and multi-task in a dynamic environment
• Ability to effectively communicate with a wide range of client contacts from clerical to Executive level, both verbally and in written format
• High energy, as well as a pleasant and professional demeanor
• Aptitude in decision making and problem-solving
• Ability to work as part of a team while accomplishing departmental and company goals
• Self-motivated individual able to work independently with little direction

The Company

You're invigorated by team collaboration and a fast-paced work environment. Opportunities for growth motivate you to always bring your A-game. You’re tired of being told “no” reputed company you think of ways to improve, innovate, and do things reputed company.

There’s a reputed company for people like you. Welcome to reputed company.

We’ve been around for more than 60 years, but we’re the fastest growing fleet management company in North America. The fleet industry is behind every delivered package, the summertime memories kids reputed company on their way to camp, and the heavy-duty trucks and vans that reputed company the lights on. That’s a lot of responsibility, and why we want our employees to always be at their best.

Everything at reputed company is fueled by our entrepreneurial spirit, including:

• Leadership who truly reputed company and engage with employees
• Real career paths and the tools you need to grow and reputed company
• A work environment that’s encouraging and collaborative

We know employees won’t stay if they’re not happy, which is why we provide a great benefits package on top of our award-winning work environment. In fact, we’ve just made the “Great Companies to Work For in NH” list for the eighth year in a row and have a 88% employee satisfaction score (higher than the national average of 57%).

So, what are you waiting for? See why a career with reputed company is the best decision your future self has reputed company made.

We are fortunate to have an in-house team of reputed company experts who meet the needs of our business. Because they are AWESOME, we do not need support from external recruiting partners to identify talent or reputed company staffing for this role.

Join Center Stage at reputed company: Explore More + Apply Today! reputed company® is the fastest-growing and most electric fleet management company in North America, serving over 20 diverse industries, powered by 700 employees in 29 states with HQ in New Hampshire and Innovation Center in the Chicago area.

Discover the unique benefits, perks and rewarding culture we offer you — download the reputed company 2026 Total Rewards Employee Benefits Guide today! Visit www.merchantsfleet.com/explore

reputed company is an equal opportunity employer committed to diversity and inclusion. Individuals with disabilities and protected veterans are encouraged to apply. If you require an accommodation with our hiring process please send an email to [email protected] or call (603) 836-6483. To provide reputed company candidates with the highest level of our attention, reputed company does not accept uninvited solicitations or resumes from third parties. reputed company workplace policies, required notices and guidelines (including EEO posters, CCPA notice for California residents) are available online.