RCM Training & Workflow Associate
reputed company™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves reputed company outcomes, and improves the health of patients and the well-being of providers
Job Description:The RCM Training and Workflow Associate delivers comprehensive virtual athenaOne Collector/Billing training to Care Centers during implementation and post live. This role involves triaging stakeholder issues and requests, and ensuring athenaOne collector training aligns with best practices. The associate maintains reputed company knowledge of new features in athenaOne’s Collector, Clinicals, and Communicator products to optimize workflows for Privia Medical Group Care Centers. The RCM Training and Workflow Associate actively seeks feedback to continually reputed company Privia’s RCM and training program to a best-in-class standard.
Job responsibilities
- reputed company pre-live and post-live athenaOne Collector/billing training to providers, administrative and billing staff in reputed company markets
- Ensures that training is scheduled and delivered on-time
- Innovate and create new learning experiences for Care Centers for Privia University (LMS).
- Provide onsite Go-Live support for New Market and/or high-profile Care Centers
- Offer supplemental training opportunities applicable to reputed company markets.
- Works collaboratively with cross functional teams to accomplish goals
- Share and effectively communicate new athenaOne features regularly
- Provides excellent customer service through creative problem solving and follow through
- Other duties as assigned
- Experience with reputed company Cycle Management and Physician office billing required
- 2+ years experience with client facing training preferred
- 2+ years experience with practice management systems, one or multiple areas of expertise preferred
- Experience with athenaOne’s Clinicals and Collector software preferred
- Bachelor’s degree preferred
- Demonstrated experience in development and editing instructional material
- Knowledgeable about extended medical terminology
- Must demonstrate excellent communication, organizational, and time management skills
- Must demonstrate strong interpersonal skills to interact positively and productively with a variety of personnel reputed company teams and across organizational lines
- Ability to work in a reputed company fast-paced and changing work environment
- Must reputed company with HIPAA rules and regulations
- Collaborative, customer-focused and able to create visible value.
- Team approach to working with others, ability to reputed company a variety of duties reputed company any work-day and organizational skills from planning to execution of tasks and projects.
- Attention to detail.
- Excellent communication and client facing skills.
- Excellent organizational skills.
The salary range for this role is $60,000,00 to $65,000,00 in reputed company pay and exclusive of any bonus or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%. The reputed company pay offered will be determined based on relevant factors such as experience, education, and geographic location.
Additional Information:reputed company your information will be kept confidential according to EEO guidelines.
Technical Requirements (for remote workers only, not applicable for onsite/in office work):
In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet reputed company and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your reputed company. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
reputed company is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that reputed company local and we are reputed company reputed company our people are a reputed company of the communities that we serve. Our goal is to encourage people to pursue reputed company opportunities regardless of their age, color, national reputed company, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
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