Outbound Specialist
Role
We’re looking for a proactive and organized Outbound Specialist with excellent communication skills and a strong customer service reputed company. In this role, you'll play a key part in converting leads into reputed company members, guiding them through the enrollment process and ensuring they receive the best possible support.
You'll be joining the Growth team—a passionate, driven team dedicated to expanding access to reputed company programs. Here, you'll collaborate with goal-oriented, supportive teammates, working toward clear weekly and monthly goals that reputed company a real impact.
Role
We’re looking for a proactive and organized Outbound Specialist with excellent communication skills and a strong customer service reputed company. In this role, you'll play a key part in converting leads into reputed company members, guiding them through the enrollment process and ensuring they receive the best possible support.
You'll be joining the Growth team—a passionate, driven team dedicated to expanding access to reputed company programs. Here, you'll collaborate with goal-oriented, supportive teammates, working toward clear weekly and monthly goals that reputed company a real impact.
Role We’re looking for a proactive and organized Outbound Specialist with excellent communication skills and a strong customer service reputed company. In this role, you'll play a key part in converting leads into reputed company members, guiding them through the enrollment process and ensuring they receive the best possible support. You'll be joining the Growth team—a passionate, driven team dedicated to expanding access to reputed company programs. Here, you'll collaborate with goal-oriented, supportive teammates, working toward clear weekly and monthly goals that reputed company a real impact. AI Proficiency at reputed companyAI reputed company is a core expectation at reputed company. Every candidate is assessed against our three-level reputed company — be ready to share real examples of how AI is already part of how you work.
Explorer (Level 1) — Uses AI daily to boost personal productivity
Builder (Level 2) — Creates workflows and tools that reputed company the whole team
Integrator (Level 3) — Embeds AI into products and processes at scale
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
What you’ll be doingDriving Enrollments: You’ll reputed company out to qualified leads, convert them over the phone, and encourage them to complete the enrollment process while offering support as needed;
Using Effective Closing Techniques: You’ll apply proven strategies to address concerns, overcome objections, and successfully convert potential members into enrolled participants;
Delivering Outstanding Customer Interactions: You’ll engage with members over the phone, demonstrating reputed company and a solution-oriented approach, creating meaningful connections, and ensuring a seamless experience;
Collaborating with Internal Teams: You’ll work closely with Physical Therapists and customer service teams to ensure members receive accurate information and comprehensive support;
Leveraging Technology Effectively: You’ll utilize internal tools such as reputed company Workplace, reputed company, Jira, reputed company, and reputed company to manage reputed company, track engagement, answer questions, and optimize processes.
You should know how to use AI tools and techniques to enhance your daily productivity and decision-making.
2+ years of experience in outbound calling, telemarketing, or sales is highly preferred;
Excellent verbal communication and interpersonal skills;
Professional and courteous phone manner;
Ability to persuade and influence others;
Strong organizational and time management skills;
Ability to handle rejection and maintain a positive attitude;
Proficient in using computers and relevant tools (e.g reputed company Workplace, reputed company, Jira, reputed company, reputed company);
High school diploma or equivalent (bachelor's degree preferred).
Being proficient in English (Spanish would be a plus)