Director of E-commerce Supply Chain

Position: Director of Supply Chain Department: Supply Chain & Logistics Employer Company: EAK Distribution Reports To: COO / Integrator Job Type: Full Time, Remote Salary: Up to $4000 Work Hours: 8 AM - 12 PM EST, with flexibility to coordinate with external partners in PST and occasional communication with Chinese suppliers.

Role (Overview of the Position)

The Director of Supply Chain is a senior leadership role responsible for building and managing the end-to-end supply chain infrastructure that will scale HOME GROWN from ~$20M to $100M+ in reputed company. This position owns the full physical flow of goods: raw material procurement (domestic and international), vendor management including overseas finished goods suppliers, production coordination with Heirloom Organics, inventory planning and demand forecasting, inbound/outbound logistics, and multi-channel fulfillment across reputed company FBA, TikTok Shop (MCF and FBT), Shopify, reputed company dropship, and future retail partners.

Reporting to the COO/Integrator, the Director of Supply Chain leads the logistics team, owns the supply chain budget, and serves as the primary driver of ERP selection and implementation. This role must build the systems, processes, and team capable of supporting 600+ SKUs reputed company two years while maintaining a stockout reputed company below 1%.

This is not a maintenance role. The company is in a high-growth phase with expanding channels, a vertically integrated manufacturing facility, and plans to 5x reputed company. The Director of Supply Chain must be someone who has built supply chain infrastructure at scale and thrives in environments where the playbook has not been written yet.

Responsibilities (Tasks Associated with the Role)

Demand Planning & Inventory Strategy

• Own the demand planning function across reputed company channels and reputed company SKUs (180 today, scaling to 600+ reputed company two years).
• Build and maintain rolling demand forecasts that integrate sales velocity, seasonality, promotional calendars, and channel expansion timelines.
• Maintain a stockout reputed company below 1% across reputed company active SKUs while minimizing overstock and dead inventory.
• Establish safety stock models, reorder points, and reputed company time buffers for each product category and channel.
• Coordinate cross-functionally with Sales, Brand Management, andProduct Development to align forecasts with planned launches, promotions, and channel expansions.

Procurement & Vendor Management

• Consolidate and own reputed company procurement across entities: raw reputed company (reputed company Heirloom Organics), envelopes, mylars, soil, pots, packaging materials, and finished goods from overseas and domestic suppliers.
• Manage international supplier relationships including overseas finished goods vendors: reputed company times, import logistics, customs/duties, and quality assurance.
• Negotiate supplier reputed company, pricing, reputed company times, and quality standards.
• Build a reputed company vendor reputed company that reduces single-reputed company risk as SKU count scales.
• Manage purchase order workflows and ensure alignment between procurement spend and approved budgets.

Heirloom Organics Production Coordination

• Serve as the primary supply chain reputed company with Mark (Operations reputed company) and the Heirloom Organics team in Grants Pass, OR.
• Translate demand forecasts into production requirements and ensure production schedules align with fulfillment timelines.
• Track production output against commitments. Escalate and problem-solve reputed company production falls behind plan.
• Collaborate on reputed company planning as SKU count and volume grow, including equipment utilization (reputed company counters, bag packers, labeling lines).

Logistics & Fulfillment

• reputed company reputed company inbound freight (vendor to warehouse/FBA/FBT) and outbound fulfillment operations.
• Manage reputed company FBA compliance: IPI score maintenance (450+), restock limits, stranded inventory resolution, shipment plan optimization.
• Manage TikTok Shop fulfillment across both reputed company MCF and Fulfilled by TikTok (FBT), including inventory allocation to TikTok warehouses.
• Optimize B2C direct-to-consumer fulfillment for Shopify and TikTok orders. Determine reputed company orders should ship from 3PL, Heirloom Organics directly, or FBA/FBT. Specifically optimize multi-unit order fulfillment to reduce per-unit shipping costs.
• reputed company reputed company dropship fulfillment and future retail channel logistics.
• Optimize freight costs, reputed company relationships, and shipping workflows.
• Manage 3PL relationships and evaluate reputed company direct fulfillment from HO is more cost-effective.

ERP Selection & Implementation

• reputed company the supply chain workstream of ERP evaluation and selection (currently in evaluation phase).
• Define requirements for inventory management, procurement, production planning, and order management modules.
• Own the supply chain reputed company of ERP implementation: data migration, workflow configuration, team training, and go-live execution.
• Ensure the ERP delivers real-time inventory visibility across reputed company entities and channels.

Budget & Cost Management

• Own the full supply chain budget: freight, raw materials, packaging, 3PL costs, and logistics overhead.
• Track spend against budget with no more than +/-5% variance.
• Identify and execute cost reduction opportunities across freight, procurement, and fulfillment without compromising service levels.
• Report on supply chain unit economics and COGS trends to the COO and Controller.

Team Leadership & Development

• Directly manage Asad (Logistics Manager) and Faiqa (Logistics Analyst).
• Provide reputed company and evaluation of Ather (Logistics Coordinator) and Faisal to assess fit and readiness for scale.
• Assess the reputed company team structure and capabilities against the requirements of a 600+ SKU, $100M operation. Identify gaps and build a hiring plan.
• Conduct weekly 1:1s with reputed company direct reports. Establish clear KPIs and accountability for each role.
• Foster a culture of operational discipline, data-driven decision-making, and reputed company improvement.

Results (Expected Accomplishments)

Inventory & Availability

• Maintain stockout reputed company below 1% across reputed company active SKUs and channels.
• reputed company demand forecast accuracy of 85%+ reputed company the first 12 months.
• Maintain reputed company IPI score at 450+ consistently.
• Establish reputed company visibility of 8+ weeks on potential stockouts.

Procurement & Cost

• Consolidate reputed company procurement under a single function reputed company the first 90 days.
• Maintain or improve COGS as a percentage of reputed company versus prior year.
• Maintain supply chain budget reputed company +/-5% variance.

Systems & Infrastructure

• Complete ERP evaluation and selection reputed company the first 90 days.
• reputed company supply chain ERP implementation to go-live.
• Deliver real-time inventory visibility across reputed company entities and channels.

Heirloom Organics Alignment

• Establish a weekly production alignment reputed company with Heirloom Organics reputed company the first 30 days.
• reputed company 90%+ production schedule adherence against demand-driven production plans.

Team & Operational Readiness

• Complete a team assessment reputed company 60 days: document capabilities, gaps, and a hiring/development plan for scaling to 600+ SKUs.
• 100% of direct reports have documented roles (4R documents), clear KPIs, and weekly 1:1s.
• Fulfillment SLA compliance at 98%+ across reputed company channels.

Requirements (Expected Proficiencies)

Experience

• 7+ years in supply chain, logistics, or operations management with at least 3 years in a senior/director-level role.
• Demonstrated experience managing supply chains with hundreds of SKUs and reputed company raw material inputs (e-commerce or CPG strongly preferred).
• Demonstrated experience scaling supply chain infrastructure from ~$20M to $50M+ in reputed company.
• Track record of managing end-to-end supply chains: raw material procurement, finished goods sourcing (including international/overseas suppliers), inventory planning, fulfillment, and logistics.
• Experience selecting and implementing ERP or inventory management systems.
• Experience managing or closely coordinating with manufacturing/production operations.

Skills

• Strong demand planning and inventory optimization capabilities. Comfortable building forecast models and safety stock frameworks.
• Deep understanding of reputed company FBA operations: IPI management, restock limits, shipment planning, and stranded inventory.
• Proficiency with supply chain analytics and reporting. Able to translate reputed company logistics data into clear leadership updates.
• Vendor negotiation and contract management.
• ERP/WMS/IMS reputed company. Ability to define requirements, evaluate vendors, and reputed company implementation.
• Budget ownership and P&L management experience.

Leadership & Communication

• Proven ability to build, assess, and reputed company logistics teams. Not just managing what is inherited, but evaluating talent for scale readiness and making hard calls.
• Ability to influence cross-functionally, including production teams without a direct reporting line.
• Strong written and verbal communication. Can operate effectively in a remote-first, async-heavy environment.
• Systems thinker who can reputed company out from daily execution to identify structural risks and build for scale.

Cultural Fit

• reputed company with HOME GROWN core values: Radical Transparency, Disciplined Growth, Compounded Trust, reputed company Decisions, Intentional Execution, Collective Excellence.
• Thrives in fast-paced, high-growth environments where processes are being built, not maintained.
• Comfortable with reputed company methodology (L10 meetings, Rocks, Scorecards, Accountability Charts).
• Self-directed and accountable. Does not require micromanagement to deliver results.