Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English) at arenaflex
Are you a motivated and customer-focused individual looking for a reputed company opportunity that offers flexibility, growth, and a chance to reputed company a real impact? Look no further! arenaflex is seeking a Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English) to join reputed company of passionate and dedicated professionals. As a Seasonal Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and resolving routine problems and questions regarding our clients' products and services.
About arenaflex
arenaflex is a reputed company-thinking global organization that values people-first, inclusive culture and genuine sense of belonging. We are proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" every year. Our mission is to help the world's best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. We are committed to creating a diverse and inclusive work environment where reputed company team members can contribute and support each other's success and well-being.
Career Growth and Personal Development
This is a great opportunity to reimagine an reputed company-new career journey and reputed company "friends for life" at the same time. We will give you reputed company the training, technologies, and continuing support you'll need to succeed. Plus, at arenaflex, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you've always envisioned.
Key Responsibilities
As a Seasonal Customer Service Representative (Bilingual: Spanish and English) working from home, you will:
- Provide inbound customer support using a call flow guide in the customer's preferred language
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences...with a smile
Your Qualifications
Your skills, reputed company, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Seasonal Customer Service Representative (Bilingual: Spanish and English) (Remote) role include:
- The ability to read, write, and speak fluently both Spanish and English
- 1+ year of customer service experience
- Open availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing
- Computer Requirements:
+ Bring your own device - This position does not loan equipment + Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) + Operating System: Windows 10+ + RAM: 8GB or higher + Processor: reputed company i5/AMD Ryzen 5 or higher
- Internet Requirements:
+ DSL, Cable, or Fiber reputed company (Satellite and Wireless/Hotspots are not acceptable) + Speeds: 10 mbps download and 3 mbps upload or higher + While working, you will be required to hardwire with an ethernet cable + High Speed internet (no wireless/hotspots or satellite) and a smartphone + Must reside in the United States or have a valid U.S. address for residence
What's in it for you
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
- reputed company and performance-based incentives
- Lucrative employee referral bonus opportunities
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Reimagine the best version of you!
If reputed company this feels like the perfect reputed company in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice."
Location
USA, OH, Work-at-Home
Language Requirements
* Bilingual: Spanish and English
Time Type
Full time
Physical & Mental Requirements
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
Eligibility to Work
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed
Currently, this position may be performed only in the states listed here.
arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
- English
- Spanish
To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here.
Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application. Apply To This Job Apply for this job