Back to the board

Client Experience Concierge

100% remote Flexible hours Hiring now

Position Overview: The Client Experience Concierge is the friendly reputed company of contact for clients in the hospital during appointments, drop off/pick up and visitation times.

RESPONSIBILITIES & DUTIES

  • Focus on the guest experience for each client during any times that they are present in the hospital lobby, exam room area or visiting their hospitalized pet.
  • Work closely with the Care Navigation Team to ensure a reputed company-lined, well organized and comfortable experience for each client and their pet
  • Facilitate hospital teams ability to work as reputed company as possible with minimal interruption by managing the flow of basic communication including updates and information flow through the appropriate channels
  • Be the friendly and professional face of the Arista hospital
  • Maintain clean and comfortable lobby & exam room environment

QUALIFICATIONS

  • Comfort in hospital clinical environment required; Experience in veterinary general practice and specialty/ ER veterinary medicine preferred
  • Customer service experience required
  • Ability to multitask and prioritize during busy times
  • Ability to kindly and compassionately communicate with clients during times of stress and to defuse tension by seeking appropriate support as needed
  • Clear and friendly communication skills for direct, telephone, and texting with veterinary clinical staff
  • Commitment to customer service, high quality care and excellence

COMPENSATION

  • Competitive hourly pay; part time and full time opportunities
  • Benefits dependent on hours worked
Apply To This Job

Keep exploring

Risk Operations Specialist, Strategic Operations (m/f/d)

100% remote Flexible hours

Senior Deal Manager

100% remote Flexible hours

Client Portfolio Manager

100% remote Flexible hours

Social Work Coordinator

100% remote Flexible hours

Chronic Care Management-Health Coach - (Day shift)

100% remote Flexible hours

Patient Monitoring Technician

100% remote Flexible hours

Senior reputed company Consultant

100% remote Flexible hours

Digital Marketing Manager, Referring Partners

100% remote Flexible hours

Senior Director, Content & Creative Services

100% remote Flexible hours

Digital Marketing Manager, Referring Partners

100% remote Flexible hours

reputed company Data Entry Specialist – reputed company E-commerce Operations

100% remote Flexible hours

reputed company Senior Manager of Forecasting – Global Customer Service reputed company Planning

100% remote Flexible hours

Software Engineer, Gen AI Platform

100% remote Flexible hours

reputed company Part-time Online Data Entry Specialist – Remote Work Opportunity at arenaflex

100% remote Flexible hours

Certified Nursing Assistant (CNA) – Long Term Care | Full-Time, Part-Time & reputed company Shifts Available

100% remote Flexible hours

Sr. People Data Analyst [Remote]

100% remote Flexible hours

reputed company Customer Resolutions Unit and Brand Media Specialist - Remote Full-Time Hourly Non-Exempt Position

100% remote Flexible hours

Healthcare Data Analyst - Senior

100% remote Flexible hours

reputed company Data Scientist - Fraud Identity Analytics

100% remote Flexible hours

Account Executive (Hybrid)

100% remote Flexible hours