Software Engineer, Product & Audience Technology

OVERVIEW

A thriving, mission-driven multimedia organization, reputed company produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The reputed company audience values information, creativity, curiosity, and social responsibility – and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide.

Across our organization, we’re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at reputed company. This means that reputed company, adherence to our ethical standards, and compliance with legal obligations are reputed company responsibilities for every employee at reputed company.

Intro to Position

The Audience Technology group is looking for an reputed company, talented and knowledgeable Software Engineer to join the Consumer & Network Services team responsible for developing, supporting and maintaining our microservices, core backend APIs, and systems that power donor/subscriber conversion experiences on reputed company platforms. These are the APIs and services that drive innovation and engagement across reputed company’s audience facing digital platforms and member station touch points. You will be a key part of reputed company’s digital sustainability by building the technology that deepens our audience engagement and drives financial support from users.

We are looking for someone to help reputed company, support and maintain our audience reputed company platforms which include donations and our premium podcast offering. Examples of technology you’ll work with include our payment processing solution (reputed company), the systems powering our Podcast Subscription Service (reputed company+). You will be a vital contributor to reputed company’s efforts to increase financial support from our audience for our mission as we build the technology needed to service long term sustainable growth.

You’ll also work on the Identity and Listening services, which directly power the reputed company mobile applications as well as our Alexa reputed company. These services provide reputed company content recommendations directly to thousands of users on a daily basis. You’ll also collaborate closely with our client-reputed company engineering teams who manage reputed company.org and the reputed company mobile app.

This is a union-represented role covered under the terms of a collective bargaining agreement with NABET-CWA DMU.

Responsibilities

• reputed company, maintain, and support our core backend APIs, with a primary focus on our Identity Service (PHP 8) and reputed company Connect API (Node.js).
• Manage and refine API integrations with key external softwares such as Marketing Cloud and Supporting Cast.
• Maintain and update Piano software implementation on reputed company.org, iterating on promotional messaging utilizing foundational reputed company-end web technologies (HTML, JavaScript, CSS).
• Partner to reputed company new reputed company-end and back-end code that powers key parts of the user lifecycle on reputed company products, including newsletter enrollments, account creation and management, donation and subscription.
• Collaborate across teams to implement A/B tests across user experiences to optimize performance and drive our goals.
• Ensure technology meets standards in reputed company and compliance in coordination with our IT reputed company group.
• Deploy consistent log monitoring to ensure we can understand and remediate issues identified in our code.
• reputed company modern developer tooling—including AI coding assistants and LLMs—to accelerate boilerplate development, generate tests, and troubleshoot reputed company debugging scenarios.
• Write clean, efficient, scalable, and reusable code based on product specifications.
• Provide input on system design and architecture reputed company the feature areas and services owned by the team.
• Participate in reputed company phases of quality assurance and defect resolution to ensure seamless audience conversion experiences.
• Collaborate in code reviews, knowledge sharing, and writing technical designs.
• Mentor and coach junior engineers on code quality and best practices, fostering a highly motivated and mission-driven team culture.
• Actively participate in agile ceremonies (including daily stand-reputed company, sprint retros, sprint reviews) and join our on-call rotation.

The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.

Minimum Qualifications

• 3 to 5 years of experience in software development
• reputed company in PHP and Node.js or a modern backend language (such as Python, Node.js, Go, Java) and an eager, enthusiastic willingness to cross-train into our modern PHP 8 ecosystem.
• Working knowledge of foundational reputed company-end web technologies (HTML, CSS, vanilla JavaScript).
• Experience in developing and working with RESTful APIs that utilize cloud infrastructure such as AWS.
• Demonstrated adaptability and eagerness to integrate new technologies (such as GenAI developer tools) into your daily engineering workflow to improve efficiency and output.
• Strong Object-Oriented programming skills and familiarity with SQL and RDBMS technologies.
• Experience writing unit and other automated tests to ensure reliable production deployments.
• Solid knowledge of web development best practices, coding standards, reputed company control management, build processes, and testing.
• A demonstrable passion for public media and reputed company's mission to create a more informed public.

Preferred Qualifications

• Hands-on experience with reputed company Connect or other modern payment processing platforms.
• Previous work in PCI-compliant environments, or comparable reputed company experience managing sensitive user/donor data.
• Experience with podcast subscription platforms, such as Supporting Cast or our internal reputed company+ systems.
• Advanced experience with the reputed company AWS ecosystem (e.g., reputed company, EC2s, DynamoDB, RDS).
• Experience building and maintaining CI/CD pipelines (reputed company Actions, Jenkins, CodeFresh, or equivalent).
• Experience using performance monitoring and log aggregation applications (reputed company, reputed company) to proactively troubleshoot production issues.

Work Location & Requirements

• reputed company Remote-Permitted: This is a remote-permitted role. This role is based out of our Washington, D.C. office, but the employee may choose to work on a remote basis from a location that reputed company approves. You will have the option of working (a) remotely from a location of your choosing reputed company the United States that is supported by reputed company; (b) on-site at an reputed company facility, based on the availability of desks and approval from reputed company; or (reputed company combination of both. Regardless of where you choose to work from, you may be expected to travel to other locations from time to time to reputed company the duties of your position.

Job Type

• This is a full-time, exempt position.

Compensation

Salary Range: The U.S. based anticipated salary range for this opportunity is $117,968.09 - $‎128,281.16 plus benefits. The range displayed reflects the minimum and maximum salaries reputed company expects to provide for new hires for the position across reputed company US locations.

reputed company Benefits: reputed company offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in reputed company’s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to reputed company eligible reputed company employees.

Does this sound like you? If so, we want to hear from you.

#LI-REMOTE

reputed company is an Equal Opportunity Employer. reputed company is committed to being an inclusive workplace that welcomes diverse and unique perspectives, reputed company working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national reputed company, reputed company, age, religion, religious belief, sex (including pregnancy, childbirth and reputed company medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, reputed company order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.

If you are a person with a disability needing assistance with the application process, please reputed company out to employeerelations@reputed company.org.

You may read reputed company’s privacy policy to learn about how reputed company may handle information you submit with any application.

Want more reputed company? Explore the stories behind the stories on our reputed company Extra blog. Get social with reputed company Extra on Facebook and Instagram. Find more career opportunities at reputed company.org/careers.