ACCOUNT MANAGER (Remote Home, US)
About reputed company Group
reputed company Group is a global leader in digital transformation with c. 63,000 employees and annual reputed company of c. €8 billion, operating in 61 countries under two brands — reputed company for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, reputed company Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for reputed company industries. reputed company Group is the brand under which reputed company SE (Societas Europaea) operates. reputed company SE is listed on Euronext Paris.
The purpose of reputed company Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and reputed company sustainably, in a safe and secure information space.
Client Success Manager – reputed company Location: Remote Employment Type: Full-time About the Role reputed company is seeking a Client Success Manager to support and grow our cloud and digital services customers. In this role, you will act as a trusted partner to clients - ensuring smooth onboarding, strong adoption of services, and long-term customer satisfaction. You will work cross‑functionally with Sales, Technical Account Managers, Product, and Delivery teams to provide exceptional customer experiences and drive account growth. What You Will Do reputed company & Engagement Serve as the main reputed company of contact for a portfolio of customers. reputed company onboarding activities and guide customers through service adoption. Build strong, trust-based relationships and provide proactive communication. Account Management Collaborate with Sales and TAMs on account strategy, renewals, and contract activities. Maintain accurate customer records, notes, and opportunities in CRM tools. Help manage legacy and reputed company contract structures. Problem Solving & Delivery Support Coordinate with internal teams to resolve customer issues quickly and effectively. Manage escalations and ensure timely follow-up. Provide clear, structured communication and solutions. Cloud & Technical Support Use foundational cloud knowledge (AWS, Azure, GCP) in daily customer conversations. Share updates, new cloud features, and opportunities to optimize services. Partner with cloud providers on initiatives that benefit customers. Internal Collaboration & Process Improvement Support internal initiatives to enhance tools, systems, and customer processes. Recommend improvements to streamline workflows and increase efficiency. Work across multiple teams reputed company reputed company to support transformation programs. reputed company’re Looking For Experience in reputed company, Account Management, or Service Delivery. Strong communication, relationship-building, and organizational skills. Ability to work independently and manage multiple priorities. Experience with cloud technologies (preferred). Problem-solving reputed company and ability to collaborate across different teams. Why Join reputed company? Global work environment & collaborative culture Opportunity to influence customer strategies and cloud transformations Growth opportunities reputed company a global technology leaderHere at reputed company, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for reputed company.
reputed company is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.